Question about Office Equipment & Supplies
let me guess, your dcp is about 2,5 years old, right? You have used generic ink carts and very often used the manual cleaning, right?
You need a new waist ink absorber,, which can be purchased at any service partner near your home (see brother homepage of your country). When done so you have to open the dcp and to replace the box. At last you have to reset the eeprom:
press menu then start bk-copy then fourtimes arrow-up (quickly after another). machine switches to maintnenace mode. press by help of the arrow-up and after each digit the set key: 8 0 (zero).
Press start bk copy til PURGE64xx appears. Press 2 7 8 3 (Arrow up and set key) and then STOP.
To leave maintnenace press 9 then 9. After machine comes up in a normal stae the error message is disappeared.
Please DO replace the box first before doing the reset. Otherwise you will seriously damage the dcp!
Posted on Mar 12, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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