Question about Canon FAX-B820 Plain Paper Bubblejet

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Canon B820 I have a Canon fax B820 less than 12 months old. On the LCD it is showing 'Clear Paper Jam' but there is no paper anywhere in the machine. I have been able to print out the ink cartridge test sheet and that is showing OK. I have turned the fax machine off on numerous occasions and it is still showing there is a paper jam. Does anyone else have any ideas?

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  • GPS69 Mar 26, 2008

    There is no foreign object, the paper jam switch is in good condition and the lever is not broken and can move in free motion. When I removed the initial piece of paper - it came out in tact - the only thing I can't do is 'clean the paper path' how do I do that?

  • GPS69 Mar 27, 2008

    Lucky you. As I mentioned before, I have turned off and restarted the fax machine on a number of occasions - and still it insists on saying 'Clear Paper Jam'. Trying to find a solution to this problem brought me to this website. I have turned the machine upside down in the hope something would fall out - but nothing. As I use 80gsm paper, I have folded a sheet in half and also sent this through the paper feeder - and yet again it prints out the last activity report but then still shows up with the annoying little message. Apart from throwing it out of the window and never buying Canon again - any other ideas?

  • Anonymous Oct 09, 2008


  • Anonymous May 01, 2009

    LCD keeps display "Clear Paper Jam", while there is no paper jam at all. No matter what I have done, still keeping displaying that. And so no sending or receiving possible.
    Canon FAX-B822



2 Answers

Restart your fax! It worked with my fax machine and no more Paper Jam!

Posted on Mar 27, 2008

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Please confirm that no foregin object droped inside like (stapler-pins)--confirm that paper jam switch in good condition and it is lever not broken and can move in free motion.-chek for small pieces of torn paper and clean the paper path.

Posted on Mar 20, 2008


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