a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To reset the ipod, move the hold switch on and then off again, then press and hold the select and menu buttons. It should reset in 6-10 seconds. As far as fixing it to keep it from resetting, you need to format the ipod which will delete all the music on it. To format you plug it into itunes and under the properties for the ipod there should be an option to format the ipod.
its most likely that the video you placed on your ipod has different format/type. you need to convert first your video to the appropriate format. check for the file extension/format of the videos you can view/watch from your ipod! (look for the sample video with its file extension/format)
Plug it into a wall charger if you have one, or back onto the computer to see if it will charge, as it might be a low battery issue.
If not, press and hold Menu and select/center, until the ipod reboots/resets, and you see the apple menu. Then your ipod should be working.
If it still does not, press menu+select again to reset, but right as it shows the apple logo/when you hear the hard disk moving (if you have a video/classic/one with a hard disk) move your finger from menu to play, while keeping your finger on center. This will engage Disk mode, where you can plug it into your computer and format the disk.
This will erase all songs/data. once you have formatted (to FAT32) through My Computer (by right clicking your ipod, and clicking format) Open iTunes and 'restore' your ipod, which will reinstall the firmware/software. For formatting, you can do 'quick format' if you want, it doesn't matter.
connect the ipod to the computer or power outlet, turn the hold switch on then off again, then press and hold both the MENU and the center button. The ipod will reset and the data will not be lost. if that doesnt work try this: try going to the device manager by right clicking on my computer then under the hardware tab. if you see an icon in the drop down list with a yellow exclimation mark beside it then thats why. right click on the icon click either uninstall or reinstall. if that doesnt work it might be the usb drives are not 2.0 combatible.. but that is highly unlikely. another solution might be to look in the windows driver archives and try to locate an ipod driver. if not the simplest solution might just be to use a diffrent usb port, and if you are using a usb hub try going straight to the computer instead of through the hub. good luck
please mark the post with a fixya
Please note that you may not have a genuine Apple iPod. iPods don't have hourglasses, and don't say MP3 or MP4 Player on them. The cable should also go into the player via a wide flat plug. To check to see if you have a genuine ipod, put your serial number into https://selfsolve.apple.com/GetWarranty.do .
That said, You may want to try formatting the player. Your Firmware could be corrupted. If it works with itunes, click restore. Otherwise, right click the drive in my computer and select Format.
boogie31 - Go to Windows --> Control Panel --> Printers and Other Hardware (I am assuming you are using Windows XP) --> System --> Hardware Tab --> Device Manager - see if any devices under Universal Serial Bus Controllers have a yellow exclamation mark by them. If so, then double click the device and select the "Drivers" tab in the next window. Then click on Update Drivers.
nikes - Use your transfer program (Windows Media Player, Media Monkey, etc) to select the Properties or Advanced Tag Editor option - then you will be able to change the language. Give me your program name, and I can get more specific.