When the indicator says to brew, the water does not flow thru the coffee container. If I remove the coffee container, the water flows freely and is as hot as it should be. I did noitice that the plastic piece that comes down with the lid is cracked but I don't see how this should affect the water flow.

Check Water Reservoir: Ensure that the water reservoir is properly seated in place and filled with water to the appropriate level. Sometimes, the machine won't brew if it detects an inadequate water level. Check Water Inlet and Outlet: Inspect the water inlet and outlet for any clogs or blockages. Sometimes, debris or mineral buildup can prevent water from flowing through the machine. Clean any visible obstructions carefully. Descale the Machine: If the issue is due to mineral buildup, descaling the coffee maker might help. Use a commercial descaling solution or a mixture of equal parts water and white vinegar. Run this solution through the machine as you would during a regular brewing cycle. Afterward, run a few cycles with plain water to rinse out any residue. Inspect Grinder and Filter Basket: Check the grinder and filter basket for any coffee grounds or other debris that might be obstructing the flow of water. Ensure that the grinder and filter basket are correctly positioned and securely locked in place. Clean the Brew Head: The brew head may also become clogged with coffee grounds or oils, affecting water flow. If your machine has a removable brew head, take it out and clean it thoroughly. If it's not removable, follow the manufacturer's instructions for cleaning the brew head. Run a Cleaning Cycle: Some coffee makers have a cleaning cycle that helps remove buildup inside the machine. Refer to your user manual for instructions on how to activate the cleaning cycle. Reset the Machine: In some cases, a simple reset can resolve minor issues. Turn off the coffee maker, unplug it from the power source, wait for a few minutes, then plug it back in and try brewing again.
Check the tubes: Make sure the tubes are sitting in the right place and filled to the correct level. Sometimes the machine will not make alcohol if it senses that there is not enough water.

The issue you are experiencing with your Illy Francis Francis X9 may be due to a malfunctioning seal or gasket.

The coffee pod holder and brew head are sealed together with a rubber gasket, which creates a tight seal to prevent leaks. If the gasket is damaged or worn, it may not create a proper seal, causing water to leak out of the machine.

I believe to troubleshoot this issue, you can try removing the coffee pod holder and inspecting the gasket for any damage or wear. If you find any issues with the gasket, you can replace it with a new one to ensure a proper seal. You can purchase replacement gaskets from Illy or from a third-party supplier.

Another possible cause of the issue could be a clogged or dirty brew head. Over time, the brew head can become clogged with coffee grounds or other debris, which can cause water to leak around the edges. To clean the brew head, you can remove it from the machine and soak it in a solution of hot water and white vinegar to remove any buildup or debris.

It's also possible that the issue is related to the machine's pump or water flow system. If the pump is not working properly, it may not be able to generate enough pressure to push water through the coffee pod. In this case, you may need to have the machine serviced by a qualified technician to diagnose and repair the issue.

If the water pressure coming out of the steam/hot water arm is fine, then the issue is likely with the brew unit or the grinder. Here are a few things you can check:

1. Clean the brew unit: A dirty or clogged brew unit can slow down the flow of water. Remove the brew unit and clean it thoroughly, making sure to remove any coffee residue or buildup.
2. Check the grinder: A dull or clogged grinder can also slow down the flow of water. Make sure the grinder is set to the appropriate setting for your coffee beans and check that the grinder is not clogged.
3. Check the water flow meter: The water flow meter measures the amount of water flowing through the machine. If it is clogged or damaged, it can affect the flow of water. Try cleaning the water flow meter with a soft-bristled brush and see if that helps.
4. Check the water filter: If your machine has a water filter, it may be clogged and affecting the flow of water. Replace the filter if necessary.

If none of these solutions help, it may be a more serious issue and you may need to bring your machine to a professional for repair.

Just so you know, we are Fixya, we aren't Miele.

You need a seal kit, basically a set of o-rings for the brew head. This machine ends up in Fixya far too frequently!

https://www.google.com/search?q=miele+cva+4066+replacement+parts

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Take the brew unit out when the machine is off and cold. With your finger, check the well next to the large gear on the inside of the machine. This is the gear that fits in the back of the brew unit when it is in place. That well may be clogged with fine coffee grounds and some mildew build up. You might notice that after brewing, very little water will has been flowing into the drip tray. Take a Q-tip and push it through the hole at the bottom of the well to remove the coffee ground buildup. The excess water after brewing will flow through normally now and not behind the brew unit.

Sounds like the brew unit is blocked, to be sure try this, use the pre grounds button to brew a coffee, if no water comes out then it is the brew unit, remove unit and look under red o-ring, you will see a shower screen, clean shower and tube that flows to the discharge(top, you will have to remove the 2 screws up there, be careful not to lose the small plastic ball under the spring). Reassemble and try again.

Check that pod has a punctured hole on BOTH ends.. If the bottom or to wear not punctured this will happen with most Keurigs.
Replace the pod holder if defective.

There could be a buildup of minerals in the flow path of the coffee, or there could be bad seals, or there is some corrosion along the flow path.

With some investigation an experienced service person who is familiar with these coffee machines should be able to figure this out.

Jerry G.

Hi
When you are finished with steaming, try pushing the steam button again and then opening the steam valve to purge the steam. Do this until the water flows freely. You should hear the pump change tone. If you have a pre grind button, try that without putting any coffee in the pre ground chute, then push a medium coffee. Water should flow through the brew unit freely. If not, you are getting a blockage in the brew unit. If it does, your grind on the machine might be too fine. Change to a coarser grind and try again. It usually takes 3 cycles before the grind is in effect.

If you cannot get hot water from machine(brew unit or steam valve), then there is something wrong with boiler elements.
If water won't flow thru coffee(pump is not vibrating) and you've tried adjusting the grind to a coarser setting, then you will have to replace the pump($50).
However, since no water is going thru machine and it does not heat up then the problem might be the board or the inline fuse on the machine.