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Go into control panel, system, hardware, device manager (if using XP, other versions of windows also have device manager) you should see a yellow question mark next to the device in question, right click, update driver, run through the wizard selecting the location where you saved the drivers.
Check the Sound and Audio settings to make sure that the proper output device has been selected. Go to your Control Panel then Sound and Audio Devices, then the Audio tab. In that tab make sure that Default Sound Playback is set your sound card.
right click at my computer then click properties then click hardware then click the device manager did you see the yellow ?mark right click the device then update the driver then choice the best driver for your C-Media A97 list of drivers will appear then the best one