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After replacing my color cartridge my printer won't print in color. but it will copy color pages perfectly.

I have a HP office jet K80xi.
I have run the tests to see if my color is working and it does but when I try to print a page from a website it doesn't print the color. when i make a copy of a colored page it comes out perfect. what can be the problem. thank you
tajmnewman@yahoo.com

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Hi I install a HP deskjet 1180c and when i print a test page it comes in black, theres no option for color....

Posted on Apr 14, 2008

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When you go to print from IE check the prefrences and see if it is set to Monochrome. It should be under the Advanced tab.

Posted on Mar 12, 2008

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