After replacing my color cartridge my printer won't print in color. but it will copy color pages perfectly.
I have a HP office jet K80xi. I have run the tests to see if my color is working and it does but when I try to print a page from a website it doesn't print the color. when i make a copy of a colored page it comes out perfect. what can be the problem. thank you email@example.com
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To replace the print cartridges 1. Make sure the HP All-in-One is on. Caution If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely on the right side when you try to remove them. 2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. 3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. 4. Pull the print cartridge toward you out of its slot. 5. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector or an airtight plastic container. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 7. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. 8. Close the print cartridge door 9. If you installed a new print cartridge, the print cartridge alignment process begins. 10. Make sure you have plain paper loaded in the input tray, and then press OK. 11. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. 12. Press OK.
Be sure to update your printer drivers with the newest (correct) manufacturer's drivers.
Also, make sure when you print a document you are printing in greyscale. Otherwise, you're wasting your color cartridge. Speaking of which I would try another set of cartridges, and aligning them using the software that came with your printer. Your color cartridge could be malfunctioning.
Check that your black ink cartridge has ink inside, eventually try a new cartridge , as ink may have dried up in old cartridge. If you use a new cartridge ensure you removed cellotape from cartrige. If cartridge is ok, then it is printer nozzle/head for black ink. In this case do nozzle check / head cleaning in printer tools a couple of times. If problem persist you may need to check and clean printer's head with cotton and solvent.
D_foofat, This link will take you to instructions on cleaning your Cartridge Print Head: http://h10061.www1.hp.com/ccsearch/search?method=viewDocument&redirUrl=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2Fdocument%3Fdocname%3Dc00285228%26cc%3Dus%26lc%3Den%26dlc%3Den%26product%3D402150%26dlc%3Den%26lang%3Den&docId=document%28c00285228%29&uqry=&cqry=clean+printhead&ctry=us&dlc=en&lang=en&qry=clean+print+head I hope it helps, and Good luck.
HP cartrdges are 'BubbleJet'
that is the jets arer part of the cartridge.
These can Block, especially in warm climates.
Take cartrisge out.
Moisten a tissue with water-with some alcahol in its if available
stand the cartridge in it with the jets in the damp tissue for 24 hours
Then re try
Come back if still in trouble
Usually a line across your printing indicates a bad inkjet head. Luckily on HP printers the printer head is built into the inkjet cartridge. Have you replaced the cartridge? Does it do this on any color or a particular color?
My advise is to replace the cartridges and perform an alignment. If that doesnt fix it, it could be a bad board.
Just to confirm pls: 1. the new print cartridges are original HP inks; 2. you have remove the bright pink tape from the ink cartridges; 3. the black is on the right side and the color is on the left side.
You can try removing both cartridges and clean the gold colored contacts where the pink tape was. Pls do the same to the mate pins in the cartridge holder in the printer.
Try again. If this does not be corrective, you may need to change inks again.
Hope this be of help/idea. Pls post back how things turned up or should you need additional information.
The cartridge needs cleaning. There are several things you can try. Using a wet paper towel, you can wipe the gold portion of the cartridge to try and draw out ink, or you can dunk the entire cartridge in warm water for a couple minutes or so (I have done this with success). The process is more clearly explained here: