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After replacing my color cartridge my printer won't print in color. but it will copy color pages perfectly.

I have a HP office jet K80xi.
I have run the tests to see if my color is working and it does but when I try to print a page from a website it doesn't print the color. when i make a copy of a colored page it comes out perfect. what can be the problem. thank you
tajmnewman@yahoo.com

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Hi I install a HP deskjet 1180c and when i print a test page it comes in black, theres no option for color....

Posted on Apr 14, 2008

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When you go to print from IE check the prefrences and see if it is set to Monochrome. It should be under the Advanced tab.

Posted on Mar 12, 2008

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HP Office jet printer slow


I think it's that black cartridge!

The problem you've described is typically caused by one of the cartridges failing. Try removing the black cartridge and printing (not copying) a test page. If this prints at near normal speed the black cartridge is at fault and should be replaced. If the printer still prints slowly then put the black cartridge back in and remove the color cartridge, then print a page. Replacing the cartridge that causes the slow printing with a fresh cartridge will resolve the issue.

Assuming the cartridges are original HP (not re-manufactured or refilled) you can check the warranty status by CLICKING HERE

Let me know how you make out.

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Need a operators instruction manual so I can find out how to operate my printer,& fax machine Hewlett Packard Office Jet K80xi THANK YOU


I possess a digital copy of this manual. If you are interested, I can be reached at LBrown18062@hotmail.com. Please make sure to include the "HP K80xi" manual in your heading. Hope this works for you.

Contents
1 Review your unit's front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Use your HP OfficeJet with a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Review the Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Review the status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Where can I find help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4 Load paper or transparency film, or load originals. . . . . . . . . . . . 7
Load the input tray with letter-, legal-, or A4-size paper . . . . . . . . . . . . . . . . . . . . . . . 7
Review tips for loading specific types of paper . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Load the input tray with envelopes (only works with printing) . . . . . . . . . . . . . . . . . . 10
Set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Avoid paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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Your black cartridge is most definitely clogged. You can easily check that by removing the cartridge and press the print head on some tissue. If there is no mark, the print head on your black cartridge is clogged. Now, HP has some kind of software head cleaning. It doesn't always work, but you can try. Here is a link to HP site, referring to your problem: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01361894&cc=bg&lc=en&dlc=en&product=3692888
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Also, bear in mind that with ink-jet printers, you need to print something at least once in 10-15 days, otherwise the print head will again get clogged and you will be facing the same issue over and over again. If you do not print on a regular basis, make some kind of test page, that contains black, yellow, magenta and cyan. Print that page once in 2 weeks and your printer will always work fine.

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Hi,

Please click here and follow the steps to resolve the issue. Though it shows different product the trouble shooting steps remains same.

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