Question about Fujitsu fi-5750C Flatbed Scanner

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Scanning problem! when i scanned 5 or 6 papers,they all pass through all at once and onlyfirst paper get scanned.

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  • zone48
    zone48 May 11, 2010

    Do they all pass through all at once, as if the they are not separating , or are they passing through one at a time with good separation, but only the first page displays?

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  • 490 Answers

First Scan only a single page and note file size. Now scan 3 or 4 pages ad check the file size. If it is more, then the scanner is clubbing/collating all the images into a single file. Check your software settings and disable this feature if you want individual files.

S. Mohan

Posted on Mar 12, 2008

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Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

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The scanner wont scan, everytime i add papers it will act like its about to scan but then says there is a jam.


These scanners have multiple sensors, that can check if there is a double feed or paper jam. May be one of them is faulty or a small piece of paper is stuck there. Remove/clean this and the scanner will be fine.
S. Mohan, Chennai, India

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