Question about Canon DR-2050C Path-Through Scanner

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Paper problem! all paper went through directly altogether

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  • itswendylou Jul 02, 2008

    The scanner will sometimes take letter size docs all the way through with out scanning them. If I have a mix of letter size and legal size it will stop once it feeds through a letter size sheet.

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I was having the same problem, called Canon, they said to open up the front, and use a little rubbing alcohol on the rollers to get all the dust and residue off. There's three rollers on the part that faces you and two rollers on the inside of the door that pulls down. Occasionally, these do need to be replaced completely because they develop flat spots and won't pull it through.

Cleaning the rollers helped and now I do that once a month.

Posted on Aug 04, 2008

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Fan the paper and try less pages.

Posted on Jun 05, 2008

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the fact that the paper went in sideways lends me to believe you have a fed roller problem or an obstruction

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