I really need your help...My laptop has worked perfectly fine until last month, it started hanging up for a while (15-30minutes) not in use. Only one way is manual shutdown and reboot computer. Yesterday, when turning it on, I was asked to Start at Safe Mode or Normally. When chosen "Normal", Windows XP screen starts running but never goes to Deskstop screen. What happen with my laptop? I bought brand-new last year from Fry's but didn't sign insurance...I have to use other comp to post this question now....Please please help.....:(
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Probably memory stick(s). Are you comfortable taking a laptop apart to get at the memory sticks? If not, take it to a repair shop BUT at 9 months old, most units have a 1 year warranty. Contact the mfg with your purchase date, etc.
Look for the blue FN key, hold it down (use it like a shift key)
While holding it, look for a key, also printed in blue with a picture that is half sun/half moon. On my laptop is the F8 key. As you press the key watch the screen to see if gets lighter.
It could mean a faulty hard drive, is the laptop still under warranty ?
During the power on sequence you may be able to press a key example 'F10' for hardware utilites this should allow you to test the harddrive. If the harddrive is faulty you have to replace it.
Unfortunately it that mean you will have to reinstall windows. It doesnt seem to be totally dead so if you have data that you want to recover perhaps a professional could help.
Removing the battery will not help this appears to be hardware related