Question about Panasonic (KX-TG1032S) Phone

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Caller ID not working

My phone doesn't displat caller ID. I have got Caller ID activated through my vendor BSNL, India. I verified that it works with other handset that vendor provided but my panasonic KX-TG1032S doesn't display caller ID. It always say "Incoming Call". Could you guide me how to get number. Manual says no setting required except activation of service from vendor (which is active now).

Is it really to do with US using FSK protocol while other countries like India using DTMF? Since, my phone doesn't have/throw option of moving between these protocols.. what shall I do. Also, why then other models from Panasonic displays in India.

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  • chikil Mar 12, 2008

    I tried connecting directly to the line. Didn't help. I have a DSL connection so I have an ADSL splitter. I connect the handset provided by vendor, it still displayed CALLER ID. But panasonic equipment didn't in any case.

    I agree that manual says to apply filter. But just wondering how come other handsets are displaying caller ID without filter in same configuration.

    Now, I am really wondering if I need to put DTMF-FSK converter to check :(

  • rsk11584 Jan 22, 2009

    Yes even im from INDIA and have same problem, my sister from USA bought me one panasonic kx tg 1033S cordless set all features working except caller Id, it just shows incomming call... ;-( whereas on same line my other corded caller ID phone shows the no,,,

    im using bsnl service n also using broadband, so using thru splitter for modem n fone line, plz suggest something, coz my sister told she already enquired n was told that the caller ID will not work in india...

  • Anonymous Apr 04, 2009

    I live in Canada and the same phone doesn't work with caller id. I have no dsl.

  • Anonymous Mar 18, 2014

    The cordless purchased in US.Display was working OK. When used in India the display not at all working. Do it require any setting up? or to be unlocked? Help in regards will be appreciated.



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I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z

Posted on Mar 12, 2008

  • Gerald Ridge
    Gerald Ridge Mar 16, 2008

    Hi, sorry I have limited access to the Internet right now. I would suggest finding out exactly how you get Caller ID with the other equipment. If it shows, in the display, the caller ID on the first ring or even before the instrument begins to ring then that is FSK. That is the benifit of FSK over DTMF. If it is seen between the first and second ring then it is usually DTMF. If you pick up the phone fast enough you can hear the DTMF as it comes between the ring cycles.

    You could try this unit on another line if you know someone that has caller ID. If you have any way of monitoring the line to hear the DTMF then you could be positive as to when it is coming. If at all. Most phone companies won't send both.

    A DSL line that doesn't have a filter will make a data noise at a higher frequency that can distort the DTMF tones. It is also an audible sound so you might hear it during phone conversations, when you are downloading something, or sending requests to the internet. More than likely if you don't have a filter, on the phone that you use, it will be heard just by requesting a page while you are on the phone.

    It may be that you have a defective phone?


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My phone botton on the awnser light keeps blinking. It won't stop.Will not awnser calls. I disconnet both line wire and electric wire plug.Put it back in and both awnser light and message light start blinking. I push awnser off and awnser light keeps blinking. Is there a way to reset the system. Thank you Dave KX-TG1032S

Posted on Sep 18, 2008

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Even my panasonic kx tg 1033S cordless fones caller id doesnt work in india but my other fones caller id work,,,, im also using thru splitter for bsnl broadband,, but my sister while buying from US,,told me that caller id will not work in india,, ;-( still if it works that will be greatttt

Posted on Jan 22, 2009

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