A constant red light usually means the printer is out of ribbon or labels. It may just not recognize the size of the label so try a manual calibration to set the size.
1. turn the printer off
2. press and hold down the FEED button while turning on the printer
3. Keep holding down on FEED until the led flashed once, then let go
4. The printer will do an auto-calibration on the label.
When it's done, pressing FEED should advance 1 label. It's then ready to go.
Hope that helps !
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