Hi i have a konica photocopier 7115 with an error code (cof32), now before the machine displays the error code, the machine starts up fine and about 2 mins later a message comes up saying "machine trouble" and then the error code comes up, can any help please
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is an audio error code for display problems--in this case, maybe a missing video display card, the monitor not plugged in, or something similar. Review the instructions if you yourself have assembled this machine. Hope this helps!
I have to know whether the machine was unpluged for a long period. If it's then you have to do a complete reset and start from scratch like it come out from the Uniwell. If you like you can give me a call @ 780-429-1262
Power off the printer. Unplug the
printer's USB cable for 5 seconds replug turn on the printer.
If that fails power off the PC and printer unplug the USB cable at
the PC and printer replug and power back on the PC. After PC is
fully booted turn the printer back on. If this keeps
reoccurring please replace the USB cable and or try different USB
Either the toner bottle may have come out a bit, or the toner has become clogged / compacted.
This series copier was notorious for the toner chute / delivery system getting clogged / compacted with toner. Given the fact that the machine was recently transported, this is a very good possibility.
First check the toner bottle, and make sure it's pushed / locked all the way in. You will feel a "click" when the bottle is seated properly.
If it IS locked in, and the noise continues, DO NOT CONTINUE TO RUN MACHINE!!
A clogged / toner chute will undertone the system in a very short amount of time, and will result in a service call being needed, and possibly damaged to internal parts. In severe cases where customers continued to run them, main controls boards have been damaged due to increased loads on the toner / developer drive motors.
Unfortunately, to remedy the problem, you will need to place a call for a tech to come and clean / vacuum out the toner chute / delivery system.
This error requires service support from your local authorized dealer or original point of purchase. You say that you've verified the functionality of your fuser unit; then a authorized Savin printer technician will probably just have to reset the error code of your copier.
Hope you find this info helpful in solving the problem and thanks for using the FixYa service Kind regards