Question about Sub-Zero 650 / O Bottom Freezer Refrigerator

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Subzero 611 Refrigerator not cooling, freezer fine

I have a model 611 Subzero (made 11/02) that the refrigerator only cools to 55 degrees; the compressor for the refrigerator runs continuously, but that's all that happens. The freezer works fine. I have checked all the refrigeration system for leaks (with a leak detector and a spray to see if I can find any bubbles) but nothing showed up. With the back panel inside the fridge removed and close to the evaporator coil I can hear a slight hiss coming from the coil (not a leak). Any suggestions? Thanks in advance!

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  • cck773 Mar 29, 2009

    same thing. refrigerator not cooling.

  • barb_greg200 Apr 30, 2009

    Freezer works properly, fridge is too warm. Coils are clean.

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  • 26 Answers

It sounds like a defective ref section evaporator. This is common, due to poor quality metal used in fabrication. If you call subzero, they will more than likely fix it as they are aware of this issue. It probably wont cost you anything if you get them involved.

Posted on Mar 31, 2008

  • luckydawg65
    luckydawg65 Aug 06, 2012

    Same problem. Called Subzero, no charge for parts and I'm past the 12 years! Glad I found this site.

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