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I have just connected a HP Deskjet 3940 to my new acer computer and it is not printing. I went in print then options and clicked on a few things but still not working. Have new cartidges in 22 and 21

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Un install the printer driver,reboot ,windows should detect new hardware ,and then insert the cd that came with the printer select have disc and re-install the software.
if your acer has vista you may need to get a vista driver for it,or worse the printer is not compatible with vista.

good luck
Terry

Posted on Mar 12, 2008

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