How do i remove the CD ROM drive from the computer?

Please Use WRITEX CD/DVD Lenses Cleaner to clean your CD/DVD Drive then check it.

first make sure if you have installed the whole program.

else remove the program from the add/remove pro0grams and then install it freshly.

this will remove any kind of errors

hi first open the case make sure the power is not plug in. second look for the hard drive , it s right next to cd rom right corner , make sure the data cable ribbon is correctly seated next , check the power make sure its connected . now the fun part is next . here how your going to find out if you hrddrive is working remove the ribbon data cable from the cd rom also the power ,now remove the ribbon from the hard-drive next place the ribbon from the cd rom to the harddrive next make sure ever thing connected right . power the computer go to the bois and see if the hard drive is being read. if it is then ribbon bad ,ifnot your hard-drive is bad if is bad put ever thing back in place take your hard drive out and replace with same bigger gb thanks hope this helps

You will have to chnage the Boot Priority

Go to BOIS setup coniguration option by hiting F2 , F12 or Del key when staring the system

Change the priority to CD ROM as first priority and insert the Windows Disk and reboot the system to Run the Win XP setup

hi, when you insert cd or dvd your drive keep bilinking? in that case the your cd and dvd drive lense is faulty. If you can change the lense it is ok or change the drive.
I hope this will resolve.

This is the inherent risk in updating firmware to optical drives.

Buy a new drive, power down the PC, install it and reboot the PC. If it is and IDE drive, or a SATA for that matter, before you buy a new drive make sure to disconnect and reconnect both ends of the cable prior to replacing it, just to be sure it wasn't an accidentally dislodged cable causing the problem.

Sounds like you may have been digging in there.
If you have a 2nd IDE cable, try putting the CD-ROM on that...in the 1st connector slot.

Hi,
You can find the instructions on how to remove and replace the optical drive from the liink below
http://support.dell.com/support/edocs/systems/op360/en/sm/drives.htm#wp1182063

Do make sure the cd drive you are using is SATA drive.

Thanks
proton

Generally what you will need to do is first open the computer case. Then you will see 2 screws on each side of the CD-Rom Drive. You will need to remove these screws. Now you should be able to slide the CD-ROM forward away from the front of the case. Before you completely remove it you will need to remove the cables at the back of the CD-ROM before removing them note the position of them. Now that the CD-ROM is removed bring it to the store and ask the associate for the correct replacement. Once you bring the replacement home installation is reverse of the listed procedure. One thing to not is the position of the Jumper on Slave, Master, or Cable Select. This will be explained on the instructions that come with the new drive. Whatever the jumper setting is on the old drive make sure it is set the same on the new drive. Once this is done turn the computer on and you should be all set. Good luck and keep me posted.

Thanks - Tech101

My combo drive is unable to read any files in DVD. Please let me know what should be done.
Combo Drive SM-352F