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Logitech USB Mic/Headset not working with Vista

My Logitech USB mic/headset wont work with Vista yet works on my Windows XP machine. Have done Windows update and so all my drivers are up to date according to MS.
What else can I do. I dont have any Vista installation disk, my PC came with it already installed. There's a yellow ! listed next to the name in Device manager.

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  • unaaazuki Mar 12, 2008

    May I ask what I should download to fix this problem? Thanks

  • guest8888 Dec 18, 2008

    No Galaxie. It is a VISTA PROBLEM from the most recent Vista update. I think it is clear to everyone now that this is the case. It is the same for me. No one seems to know how to fix this either... This is very annoying and I hate Vista. What a complete flop

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I had the same problem until I noticed I was running Vista SP1. Search and download Vista SP2 and you will be good to go

Posted on Jul 13, 2009

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This is a vista update and Microsoft is currently working on how to fix it. In the meantime... you can download Windows Vista Service Pack 1 (SP1) manually by going to the below website

http://www.microsoft.com/downloads/details.aspx?FamilyID=B0C7136D-5EBB-413B-89C9-CB3D06D12674&displaylang=en

Microsoft will be hopefully sending this out as an automatic Vista update in the near future.

Hope this fixes you problem

Posted on Dec 18, 2008

No, its not the audio device, as my sound is all working okay otherwise with all other devices. I tried the headset on my friends new HP machine also running Vista and the guess what? same thing happened. So obviously its a Vista problem and not the sound card nor the USB ports. I contacted Maxdata the PC manufacturer and they suggested a hotfix which didnt work (the link didnt work not the hotfix). I emailed them back and they suggested contacting Microsoft which i have done.
Thanks for trying folks, and keep em coming. Any more brainy ideas are more then welcome.

Posted on Mar 25, 2008

Sound all working ok otherwise. I contacted Maxdata (the PC make) for a solution and they suggested contacting Microsoft for a patch or fix. Which I did, and guess what they sent me a hotfix for the problem. AND, would you believe, the hotfix failed on opening. Just my luck!!!! I have emailed the source.
Stangely enough, I tried the same headset on my friend's new PC (which was a HP machine) and guess what? exactly same thing, Logitech headset failed in exactly the same way.
So now we know its not a PC manufacture problem nor is it a sound card problem. Its definitely a Vista problem. Anyway, thanks folks for all your suggestions and keep em coming. Any brainy ideas out there always welcome. Also if and when I find the answer to this problem I will post on here. thanks

Posted on Mar 25, 2008

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If you dont have any installation disk, well just download it from the internet. then install.

Posted on Mar 12, 2008

  • renato ferraren Mar 13, 2008

    try to search for the driver of your usb mic/headset on the internet.
    search for it by using its brandname and its model. use google for reference.


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Surely the problem is the audio device? Possibly the USB port (but less likely) Drivers for mic/headset? Possibly some software that gives advanced functionality to them but not drivers. A mic/headset plugs into the sound card - if that works so do the mic/headset.
Easy way to test this is to see if you get sound through the PC speaker or connect an external set of speakers. No sound = No sound card installed.
To find the right drivers identify what make and model of PC you have and then go look on the support section of their website for the correct audio drivers.
If it is a HP PC they will even detect the PC model from you directly on the site.

Posted on Mar 25, 2008

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