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Re: the dvd driver
Is your dvd detected in bios ?
if yes, check in windows explorer. is it there ?
if not, it's software issue, you have 2 option,
you can reload the operating system using alt+F10 or
you can edit windows registry. to edit follow this instruction from microsoft: http://support.microsoft.com/kb/314060
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Go into my computer, if DVD driver is shown it will run the DVD-RAM driver," may mean the unit must be replaced". If on the other hand it is missing the driver, it will need to be re-installed, or you can try a systems restore to bring the computer back to an earlier time before this became a issue.
If you've ensured the correct services are running and the correct drivers are installed/attempted to be installed, I'd say there's a good chance you're experiencing a hardware problem. The easiest way to test that is w/ a Linux Live CD or to perform a factory OS reinstallation. If you don't want to restore the the computer, try booting a computer up w/ a Ubuntu install cd, and try running the OS live (w/out reformatting/installing the OS), and test the sound. I recommend Ubuntu because the driver support is pretty good. With that said, if it doesn't have the correct sound driver for your hardware, this solution will not help us out, so at that point, I'd recommend reinstalling Windows and see if your sound works. If it doesn't work after the OS reinstallation it's a hardware problem.
In the device manager, select the DVD ROM and UNINSTALL / REMOVE the device. Restart Windows . . . did this work? If not, boot into your CMOS and see if the drive is being detected by the motherboard... if yes, look further and make sure the settings for the drive are correct. Make sure that all IDE interfaces are enabled in the CMOS settings (both)
Your driver(s) may be corrupt. Try this. RIGHT click on MY COMPUTER from your desktop, select PROPERTIES from the drop down menu, select the HARDWARE tab, click on the DEVICE MANAGER button, click on the (+) by the DVD/CD-ROM DRIVES line, RIGHT click the drive that isn't working, (this part may sound scary) select the UNINSTALL option, click OK in the warning box, then restart your computer. On restart, WIndows will automatically detect the deleted DVD/CD-ROM drive and will install the appropriate non-corrupt driver(s). This should solve your problem. If not the drive may be defective. Hope this helps!