Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

Feed problem The printer got jammed and I removed the paper but now the feeder is not working on either side. Is there a way to adjust the feeder?

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  • colmaj Mar 19, 2008

    When I try to print a document, 1/4 of the paper feeds into the
    printer and
    then the LCD displays an error message that reads, "Auto Sheet
    Feeder -
    There is no Paper - Load Paper and press OK." The Paper Feeder had

    about 20 sheets of paper in it when that error displayed. I pulled the

    sheet of paper that got stuck out of the printer, pressed OK and the
    same
    thing happens again to another sheet of paper. It seems that the auto

    sheet feeder does not recognize the paper loaded in it and then when it

    goes to load, it gets jammed. It is easy to pull right out as it only

    goes into the printer about 3 inches.

    I sent an email to Canon regarding this problem and they suggested cleaning the printer feed rollers. I performed this functions numerous times but the paper still gets stuck and will not load into the printer.

    Any advice will be appreciated.

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Dear colmaj
your printer paper sensor is strucked or malfunctioned.please open the printer and check for any dislocation of the sensor.or you send your printer for service

Posted on Apr 08, 2008

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