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System wont rec memory addition 512 mb addition to existing 512, it only shows 512mb on board, Have a ARock k8upgrade VM800 mb. What can I do? Thank you Ben

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  • TERRI RODDEN
    TERRI RODDEN May 11, 2010

    please list the existing memory and the new stick of memory --brand and model # , RAM speed .

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  • 349 Answers

Well the first thing to check is to see how much ram your board can take,look in your mobo manual , it will not recognize anything above.
it also must be the correct ram ie sdram.ddr,ddr2,sod
search on the net if you do not have the manual

if all is correct, when you boot up go into the bios (dont change anything) then exit "saving changes",this may solve your problem
to go into the system bios you need to hit a key when booting up ,sometimes its Delete, but it will show on the screen as you boot what key you need to use.

good luck
Terry

Posted on Mar 12, 2008

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Help my pc is not detecting the correct amount of ram installed


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MEMORY UPGRADE


Sorry for the delay in my response.

Your computer will accept a maximum of 1 GB of memory. If both memory modules are the same brand and part number then it is possible that one of the sticks are bad.

Try each 512 MB memory stick in the first memory slot, without installing a second stick. This will troubleshoot to find out if one of the 512 memory sticks are bad. If both check out ok, then the problem is with the video adaptor.

Have you tried adjusting the refresh rate on the monitor as I described in my first response?

My final possible solution would be to upgrade the bios. Below is a link to the webpage for your computer system. You will find links for troubleshooting guides, driver and software downloads, product specifications, etc. If you click on driver downloads, then choose your operating system, you will be directed to a page that should provide the latest ROM (bios) update.

http://h10025.www1.hp.com/ewfrf/wc/product?product=93322&lc=en&cc=us&dlc=en&lang=en&cc=us

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