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My coumpter will not reconize my new wd passport

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Maybe u are using invalid characters

Posted on Mar 12, 2008

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My computer does not reconize my 1T WD passport. when i plug the USB in to the computer. my passport DOES NOT appear on my computer. why is this happing?


I had the same problem with my buddy's computer and he was plugging it in to a USB Ver 1.1 socket and it has to be used in a USB 2.0 socket or a add on PCI to USB 2.0 board.

Feb 18, 2011 | Western Digital My Passport Essential SE...

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My WD Passport sounds like a machine running, but my computer doesn't recognise it. I also do not see the lights at the insertion site. Please help, Thanks, Naveen


The lights signal data transfer so no lights = no transfer. It's clear that the hard disk inside your Passport has failed and, since it can't be repaired, all the data was lost and the unit is dead.
Buy a new one.

Dec 11, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

Oct 30, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

How to use a WD Passport


use the USB connector that connects one end to your computer and the other to the WD passport, If your using windows or a MAC it should automatically give you a pop up, or you may have to go into my computer to see the drive.

Nov 24, 2009 | Western Digital Passport WDXML800UE...

2 Answers

I accidentally droppped my brand new 320gb WD Passport now it isn't working it lights up & it has a tick sound then stops spinning...pls help.. :(


Most likely you have damaged the actual harddrive, the ticking sound is NOT A GOOD HARDDRIVE SOUND! Contact western digital and tell them that your NEW harddrive is making this sound out of the box DO NOT MENTION DROPPING IT. They should RMA it as long as you really did just buy it.

Oct 04, 2009 | Western Digital Passport 320GB External...

1 Answer

I reformatted the wd my passport hd. now my computer won't recognize it. I need the installation softare


Here is the WD page, pick your Passport type, on the next page download the software you need:
Select the software to download: http://support.wdc.com/product/download.asp?level1=2&lang=en

If I could be of further assistance, let me know. If it answers your post, please be kind to rate it.

Joe

Mar 15, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

WD My Passport Essential 250GB USB2.0 is not working in WIn 98SE


Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC...
In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem ..
So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

Dec 26, 2008 | Western Digital WD Passport 250GB Portable...

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