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KONICA 7020 TAPPING SOUND WHEN PRINTING

Hi there, i have a konica 7020, there is a tapping sound thats occuring while it is printing. the sound seems like it is coming from around the toner area, its as if its a wheel that has teeth on it which is the problem i think. we just had it transported and then it made the sound. hope some1 can help..

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Either the toner bottle may have come out a bit, or the toner has become clogged / compacted.

This series copier was notorious for the toner chute / delivery system getting clogged / compacted with toner. Given the fact that the machine was recently transported, this is a very good possibility.

First check the toner bottle, and make sure it's pushed / locked all the way in. You will feel a "click" when the bottle is seated properly.

If it IS locked in, and the noise continues, DO NOT CONTINUE TO RUN MACHINE!!

A clogged / toner chute will undertone the system in a very short amount of time, and will result in a service call being needed, and possibly damaged to internal parts. In severe cases where customers continued to run them, main controls boards have been damaged due to increased loads on the toner / developer drive motors.

Unfortunately, to remedy the problem, you will need to place a call for a tech to come and clean / vacuum out the toner chute / delivery system.

Posted on Mar 11, 2008

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