Question about Acer Aspire 5610-4648 Notebook

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Cam not coming on

I installed the update of Vista that came with My pc and now the cam wont work it pops up but wont come on I have checked the drivers and they say thee is no updates and that I have them all.

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The Acer webcam (a Logitech) should work. You may have purchased el cheapo Acers (really reprehensible of Acer) loaded with Vista, but not 2 MB memory or even an M chip instead of a dual-core. If so, unfortunately, you are going to be plagued by problems of all sorts, as most agree that Vista's power-hungry maw demands this much power to run smoothly. however, you may be able to fix you webcams by moving all of your pictures to a new file---it usually works, heavens knows why. If that doesn't work, try reinstalling the webcam sofware as follows: (actually, first go to control panel, then check out device manager to see if you have any nasty big checks. If imaging defices has a big check, try reinstalling the driver there. If that doesn't fixya, click on Start, thten Acer Empowering Technology, then Acer E-Recovery, and choose Restore Apps and Drivers at the bottom of Restore tab. It will extract; then click Install for Vista or (XP) on the left - click Drivers - Camera or CCD - on the right side of the screen for your model which you saw in device manager. Please let me know if that doesnt do the trick. If you dont have an Acer, go to the manufacturer's help site and download the webcam drivers.

Posted on Apr 17, 2008

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Hi,

If the two (cam + laptop) have not worked together before, it might be due to drivers problems. Most drivers are very OS specific. In some instances Vista has been known to have USB and/or compatibility issues. On the otherhand XP sometimes requires that you uninstall the old drivers, reboot before (re)installing new drivers, reboot before installing the hardware and allow autodetect and auto install.

If the two (cam + laptop) have worked together before and now doesn't, it might be due to hardware problems such as the cord, the cam itself or the USB port of the laptop. If your other USB devices works, then USB port(s) can be ruled out. You can verify that the camera works buy installing it in another PC.

You can verify OS compatibility of your camera as well as updated drivers at the Logitech website. Additionally, you can check for Microsoft updates/patches and fixes like this USB patch for Vista.

Should you need additional information, pls post back with your cam's brand/model, your laptop's brand/model and your OS version.

Hope this be of help. Good luck and kind regards.

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i dont know how long it will take but theres alot of non compliant vista software and hardware there working on right now to be compliant with there Os system this is a patience process
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