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My shuttle XPC SK41G shuts down when using it it dose not do it all the time sometimes when i put a programe inthe cd rom it gose so far then shutts down all i can do remove the power supply and restart the computer can you help me thanks

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  • geckoman Mar 11, 2008

    hi i dont get any message on windows the power on the computer just shuts down and you cant restart unless you take out the power supply and plug it back in it then starts the fan on the shuttle is going ok not stoping the cpu is about 56c and the sytem is 50c so i dont no what the temp should be
    regrards peter

  • geckoman Mar 11, 2008

    hi i have checked in my shuttle i have a cooling piped unint made by shuttle and hats the onl fan except the fan on the power supply

  • geckoman Mar 11, 2008

    no i only have one fan unit was it on the cpu its specal unit supplied but shuttle its a piped heatsinc

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  • PC Desktops Master
  • 19,396 Answers

If Windows shuts down itself giving you message'windows is closing down' etc. then it is a windows problem, and probably you will need to reinstall windows.
If power goes down suddenly then most common cause is power adapter, you should test it, or try a different power supply.
Another commn cause for sudden shutdown is overheating. Check your cpu temperature and check that fan is working.

Posted on Mar 11, 2008

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  • Ginko
    Ginko Mar 11, 2008

    Here you can download a program to monitor your cpu temperature.

    regards

  • Ginko
    Ginko Mar 11, 2008

    click on softpedia secure download or external mirror to download speedfan

  • Ginko
    Ginko Mar 11, 2008

    Well, the fan speeds up when tempeature ranges from 40°C to 52°C, if you have 50 all the time then there may be a problem with temperature, check tha the fan and plate are well in place. If the temp results fine then is probably the power supply, in less frequent cases a faulty motherboard or internal device may cause shutdown.

  • Ginko
    Ginko Mar 11, 2008

    Here is some interesting stuff from shuttle, including a document on checking temperature from bios.

  • Ginko
    Ginko Mar 11, 2008

    Try spedfan and monitor temperature for a while, when idle and when you work, the utility shows you if temp is too high. If temp is ok then PSU is frequent cause , To test the rest I'd need to put my hands on the shuttle

  • Ginko
    Ginko Mar 11, 2008

    The shuttle when not busy should work below 48 C the critical temperature is 56 when 56 shuts down , monitor temp. while you work, see if before turning off temp was near to warning level, so that you know if it is overheating.


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  • Master
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  • eagle338
    eagle338 Mar 11, 2008

    It clearly indicates an over heating problem.. Check the heatsink and see if its seated properly.. Also check if all the three coolant fans are working properly.. Check this and post back..

  • eagle338
    eagle338 Mar 11, 2008

    You can possibly check the cpufan speed in your BIOS.. I strongly feel its an overheating issue because you are able to start it after 20 mins(after it cools down)

  • eagle338
    eagle338 Mar 11, 2008

    Also the normal temperature for most modern PCs is, 35-50 °C
    Warning temperature is 50°C.

  • eagle338
    eagle338 Mar 11, 2008

    oh.. you mean only one coolant fan was running?

  • eagle338
    eagle338 Mar 11, 2008

    The normal rpm of the coolant fan varies from 2100 RPM-2700 RPM

  • eagle338
    eagle338 Mar 11, 2008

    Well then i guess its time to get a new heat sink..Thats the only reson i can see for the unit heating up so fast despite of the fan running at the normal speed. Looks like its damaged and needs replacement.. Your system is getting alarmingly close to the danger zone of 60°C. Try not to switch on the system till you replace the heat sink..
    PS: This will be covered under warranty (assuming its still under warranty..)

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  • Contributor
  • 37 Answers

I had a similar problem with one of my computers at home. It actually turned out to be a virus on the computer, what I did to fix it was, called the customer support for my system with happened to be a dell and through tedious work they talked me through how to fix it. But it sounds to me like your problem is a virus, possibly a trojan horse that got in there somehow. You want to be careful though because I was told that each time the computer shuts off the virus spreads.
Good Luck,
Chris

Posted on Mar 11, 2008

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When You Say " Nothing Happens " What do you Mean ????
Are There Any lights on the Front Panel ???
Can You Hear Any Sound Or noise ????
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Mike @ Compurepair.

Who Thinks Fixya, should Vet the questions and the Questioners, Rather Than The Experts :-)

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Hi,
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