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Re: how to get to the control panel
Bosh is very tricky. You will probably have to remove the outer door panel first. #15 Torx screws all around the inside of the door panel. Support the panel with your feet while you remove the bottom two screws. (Do those last!) Close the door. Then slide the door panel down about 1 in and pull away at the bottom. Notice the two plastic blocks near the bottom of the door and how they fit onto the door frame (they never stay in place!)
If the console is not loose already, remove the two #15 Torx screws on the upper sides of the door panel.
When putting it back together, put in the screws across the top of the console first, then the door panel, then the rest of the screws.
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Take a screwdriver and remove the inner door panel. The control board has a cover over it with a 1/4" screw holding it in place. Get to the control board and put some eyes on it. Make sure the ribbon cable from the touchpanel is not damaged and well seated into the control board connector. If all looks good, use the techsheet MDBM601AWW to check the touchpanel continuity (tech sheet page 5, and you will need a multimeter to do this). If the panel tests ok you will need a control board 99003431
The vent cover holds things together as well as acting as a cover. If it's likemine, there are screws (about 12) along inside sides and top of the door that will allow the removal of the door panel and control panel (carefully). Turn the power off as there are live bits in the panel that you can accidentally touch while holding it (sheepish grin). Then the assembly you speak of (again if it's like mine) is sitting in the door,l tied to a tube to the bottom left. Just reposition it and dial the cover into it.
door switch is important because, if it's defective, the dishwasher
won't work at all. To reach it, you need to remove the control panel
cover, or sometimes the interior liner of the door. If it's defective,
you need to completely replace it.
If you have SCVi you have a steel panel. You'll find 4 Holes, 2 on each side covered by plastic caps. They have "TORX 15" screws inside. The screws control locking cams that are tightly pinching 4 hooks from the fascia panel. It's very similar to hanging up a coat hanger. Turn each screw 5-7 times counter-clockwise (lefty loosy). The locking cam will traverse outward releasing the pinch. The fascia panel will now lift out. The cam is now loose. While servicing care must be taken to avoid moving the cams inside the door. Re-assemble in reverse order. Make sure the panel drops into place before locking the screws. The panel will first go towards the rear of the dishwasher then drop down about 1/4". If the panel does not drop, one or more of the cams is in the way. Remove the panel and reset the cam by looking into each slot with a flashlight and pushing the cams towards the outer edge of the door based on which side it's on. Lock the cam screws clockwise once the panel is hanging squarely on the door and re-seat the plastic covers.
If your 500E is the same as my 500E then the controls are electronic touch buttons. The are part of a self adhesive strip and stuck to the front of the door. No screws involved. Only the LED lights are mounted on a circuit board with screws on the back of the plastic front panel.
i looke dup your model and you seem to have the hidden control panel model. the manufacture is funny htat way they will only cover part if you have installedby auth servicer, i looked up the part for you part number 8531269 retails for about $70. its the enitre console assy including overlay. so although they cover it youd be better off buying it direct and installing your self for sure. simple enough repair, the screws (torx15) from the inner door panel come off and release the panel, everthing on the inside simply unsnaps and gets transferred to the new part. just remember to disconnect power first all live wires!
I replaced the top cover, that required removing the door screws to get access to the front of the door to remove the 4 top cover retaining screws. After replacing all this, the door latch was in teh locked position not allowing the door to close. How do you physically re-set the lock, I tried to push it with no luck!
The panel is replaceable by removing the #20 torx screws inside the door. Once removed the metal outer door cover will slide down and the plastic top housing less switch panel can be unclipped from two locking tabs on either side. You can order via BOSCH service center, check to see if it is warrantied before removing
donnson, sounds more like the touch panel shorted or stuck keypads. You can remove the touch panel ribbon from the control board and try to clean it with an eraser. You will need to remove the torx screws and remove the inside panel. See if it comes back to life. Behind the toe-panel on the bottom, there should be a tech sheet showing how to check the key pad. The key pad and control board are warranteed for 5 years on this model, parts only. Catriver..post back.