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Wont boot starts boot process then stalls on same boot

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  • Anonymous Jan 30, 2009

    i have a tmobile dash. last night it froze while browsing the internet, so i had to take out the battery to disconnect power. i even took out the sim card in case that did anything. after letting the phone sit disassembled overnight, i reinserted the battery and sim. now, the phone is stuck in a start-up loop between the 2 tmobile screens and the windows mobile screen. it seems to be shutting itself down and retarting itself continuously.

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  • 38 Answers

Restore the firmware with itunes:

hold down the power and home button for 20 seconds, then release the power button while continuing to hold the home button until it saysto plug into itunes, Hook the iphone up to your computer, itunes will say it's found your phone in a restore modeand click restore firmware.

Posted on Jan 13, 2009

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Not rebooting


Okay, each OS has it\'s own problems when it comes to this. In most cases it\'s not rebooting (presumably you\'re clicking the "restart" button in windows or reset function in the Mac OSX "xx"). First check to make sure that no software is stopping the process of rebooting. Most often software updates may order the computer to do something that you\'re not expecting, either stalling or even stopping a proper reboot as the new updates are installing. This is especially true of Mac OSX which will update the computer automatically without telling you and then not completely install them until the computer is restarted from a total shut down. The process may produce a blank screen while the updates are installed.

If this is the case you\'ll hear HDD spin up or see the HDD in use light flash (with both SSDs and HDDs). Don\'t interrupt this process or you\'ll create more headaches. Now if it stalls, restart. You\'ll know it\'s stalled because the HDD light will stall and not flash any longer.

If this isn\'t the issue, run diagnostics on your computer. Install and run CCleaner if you can. If it\'s a window\'s computer start up the computer and hit either Tab, F2, F10, or F11, and on the rare occasion Escape to get into the bios and confirm that the hard drives are recognized, the boot order is correct, and that he correct power and control settings are in place. If you can\'t do even that turn on the computer and check to make sure no media is trying to boot. Remove all peripherals from the computer; like CD/DVD/Blu-Ray disks that may be in the optical drive, USB thumb drives and connected external hard drives, any usb connected phones. If you have a non-OS hard drive connected remove it too. Then try to boot. If it then boots you know that either one of the peripherals were interfering with the boot process or that the computer was trying to read from the wrong hard drive which has be set as primary.

If none of these steps solve the issue, start with hardware; check for correctly seated connections, RAM, cables, etc. Look for damaged ribbon, heat damage on the motherboard. Check the power supply. Flash the bios by removing the CMOS battery for a day and then replacing it and restarting the computer.

Check that the hard drives are working and not damaged or faulty. This can be done by connecting it to other computers.

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