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Soap Dispensor does NOT open.

Whirlpool Model DU850DWGX1 The soap dispensor flap does not open during wash cycle.

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  • whitepommy Mar 30, 2008

    The soap will not competley dispence from the soap container during the wash cycle I think the sping is just floppy and not taunt on the lid, how do I fix this?

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Clean the dispenser well with warm water and an old toothbrush. especially the spring area. If this doesn't help you may be looking at replacement. You also might try a little dab of cooking oil on your finger and rub over the spring.

Posted on Mar 11, 2008

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This is almost always a dispenser problem. The dispenser is replaced as a unit. you can reach it by removing the Phillips screws around the inside of the door and lifting up the inner door panel. The dispenser's frame is held in place with tiny (1/8 in or 5.5mm) screws.

Posted on Mar 11, 2008

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Lsoap dispensor wont open during wash cicle


Hi! Most washing machines have some safety regulations that include opening the soap dispensor, this is why you should put the sufficient amount of soap before the process begins. There's nothing wrong or broken to your dishwasher, this is how these machines are made. I hope this will clear your problem. Have a nice day!

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Does the soap dispenser open automatically during the wash cycle, ours doesn't open and the dishes aren't getting clean.


does the cycle complete?. if it does and your dispensor is not open, then your dispensor is faulty. try opening it by hand, remove old powder, refill with 2 tablespoons of powder,select fast programme and see how you go. if your cycle is not completing then let us know what it is doing instead.

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clean with a toothbrush and water, if stll wont open, replace dispenser

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Kqon, looks like your dispenser has a wax motor. I think the first thing you have to do is remove the inner door and inspect the soap dispensor assy. See if any of the moving parts are broken. This wax motor is 120V so you can run a cheater cord to it to see if it works, but be very careful when doing this. It will expand the plunger and open the flap. If the wax motor operates with 120V applied to it then you want to see if you have power coming from the timer. It will be the tan wire # 27 on the timer harness. You also want to make sure the spring and pin are in place on the dispenser flap. Your part number for the wax motor is 902899. Catriver.

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Poor washing


before you suspect the pump and motor assy, do you hang the silverware basket on the front side of the lower rack or if not did one of the holders for the rack fall off and you replaced it? I have found that id the basket is hung on the rack that tall utensils will hold the door from opening fully. when that happens water from the spray arm will not hit the soap dish and when you open the door you will see soap in it. also there is a plastic peice on the top rack if not installed the correct way it wil hold the dispensor door closed causing the soap to stay. I see this problem all the time. when in the wash cycle do you hear the water spraying around inside? If you do I would not suspect the pump and motor. And with whirlpool the pump and motor is a full assembly and it is disconected from the under side of the washer and removed from the top. also run it empty on a short wash cycle and listen for the dispensor door to pop open. make sure thats working properly to. check all that out and let me know if it helped. good luck

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