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Re: Multi Phone Line Wiring Assistance
Unless you are intending on using internet phones you will need to run new wire from the phone box ( on the outside of house) to each Room A and Room B. The general line is already run as I am assuming you already have 1 line in place.
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The line is shorting that is why you get a busy .Have you replaced the telephone .Can you disconnect the wires going to all rooms at point of demarcation when the problem occurs . If problem remains call your local Telco the short is in their network. If problem remains the problem is inside your house. Try disconnecting one wire at a time till problem clears.
Your son's room box will need two connections to the dish as it is a Sky + box. If it is not connected to ther phone line your EPG will not be updated and the programme info will not get updated periodically. Also Sky will start sending you silly letters and possibly withdraw your service if you do not connect to the phone line as this is a condition of them supplying the service to you.
Somewhere in the house phone wiring, either wires are shorted, or have the phone company call and check the line outside the house. What I had to do is find where the phone line came into my house and connects to the rest of the house lines, then disconnected each cord one at a time and called on cell phone to see if that cord changed anything.
Call the phone company to see if there is trouble on the line FIRST.
Make sure you have disconnected the original phone line at the first entry point to your home. Even though regular phone service is disconnected (software) the original phone line carries some "noise" which can cause issues when trying to utilize existing phone wiring throughout the home.
Out of box, the AT&T 1738 is designed to operate on a single telephone line. I don't know of any device on the market today that could automatically switch it between multiple telephone lines.
Some options include (in no particular order):
1) Purchasing additional 1738s to cover the other telephone lines.
2) Some cordless telephones on the market are designed to handle 2 telephone lines. Their answering machines will cover both lines. AT&T and Panasonic offer such phones.
3) Check out AT&T's line of NoKSU small office telephone sets. The phones will handle up to 4 telephone lines and 1 model features a built in answering machine. In order for the telephones to function 100% all phones would have to be replaced with the models within the AT&T NoKSU family.
4) If this is strictly a business application, consider purchasing a true business telephone system for the office.
outside somewhere on your house is a grey telephone box, open it up with a screwdriver and look inside. your looking for a phone jack, this is where you plug a spare phone in to diagnose wether the problem is inside or outside. the phone jack may already have a small phone jack plug plugged into it, this goes to your house. unplug that and swing it out of the way. use a spare phone and plug it in there. If you plug the phone in and you dont hear a dial tone use your cell phone to call the phone company and tell them what you just did and your problem is outside. If you do hear a dial tone your problem is from the box to the house and for right now you can use an extension cord to run it inside untill you find where your problem is. When you have time you can start troubleshooting by plugging that house plug back into the grey box and unplugging ALL phones and equiptment and start checking every jack in the house to see if you have any dial tone, if you dont have a dial tone anywhere and when you call your phone line its busy that could mean you have a short, if it rings off the hook then you have a broken line, the wire colors in question are RED and GREEN and line 2 are usually yellow and brown or another color, and all of these cant touch or be crossed or you will have a shorted line. If you have kids you might want to check their room to see if theyve been playing around with the jack or jacks , a visual inspection with a magnifying glass and a flashlight into the jacks should show no metal contacts bent or overlapping. taking the covers off the jacks should see those wire colors securely wrapped around the designated wire bolt posts. If you need more assistance write me back
I had the "error: inhibited" problem with my RCA 4-line Executive Series phone as well. When I checked the line from the phone to the wall outlet, I saw that it had come undone. After I plugged the phone back into the wall, it started working normally again.
I recommend substituting in a different, known-good telephone to see if that works. If you can't get any phone to work plugged into that extension, then the extension is dead. If another phone works but your RCA still will not, then the problem is with the RCA phone.
A similar idea is to try moving your RCA phone, substituting it in place of a working phone. If it works in room X but not in room Y, suspect the phone wiring running to room Y.
This phone employs a common but awkward means of wiring up lines two and four. Line two is wired to the wall by piggybacking on the patch cable used for line one. Line four is wired to the wall by piggybacking on the patch cable used for line three. A phone cord has four wires running through it, but a phone signal requires just two. The piggybacking technique leverages the cable's free pair to feed a second line.
The upshot is that one can test the wiring for lines one and three with a simple, plain phone. To test the wiring to lines two or four, some specialized knowledge is needed. In place of that knowledge, a different two-line phone which also piggybacks might be used.
That's detail you'll need to consider only if your problem is specific to line 2 and/or line 4.
Anyhow, I hope I'm not patronizing by being too simple. But, I had this problem too. It turned out to have nothing to do with the phone itself; the signal wiring to it was bad.
I realize that this feedback is a bit late and that you've likely already resolved your issue. Perhaps this feedback will someday help somebody else (since these Q&As are archived).
If you are in a private residence go to the demarcation box and unplug the phone jack that connects the line to your home. Plug your phone directly into the jack which is now looking at the line and has eliminated your house wiring from the circuit. Make an outgoing call and have someone call you back. If the trouble persists, the trouble has just been proven to be on the line which is a phone company problem. Busy signals occure when a short is detected on the line so you may have cable trouble in your area. Thank You. Jerry