Have you paid the one time activation fee to enable external hard drives to be connected to your DVR? Per the link below that is required first.
http://www.dishnetwork.com/receivers/expandYourDVR/
rimamaron107,
My name is Ray Calo with DISH Network. As snaxx1989 stated, the USB port on the receiver has to be activated to use an external hard drive (EHD). I have included other requirements for external hard drives:
Requirements
Customer must have an EHD with the following features:
USB 2.0
External power source (not powered by the receiver’s USB port)
Minimum size of 50GB / Maximum size of 1TB
Activate the EHD feature on account
Finally, these are the receivers supported:
Supported Receivers
211 211k 411 612 622 722 722k 922
If you have any other questions, please respond here, or tweet us at Twitter.
Thank you.
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Hello, my name is Matthew Gonzales with DISH Network. I'm sorry about any inconvenience, but the ViP211 is not a DVR receiver. If you have an external hard drive, you can activate the feature on the 211 to allow you to record movies to the external hard drive. It is a one time $40 to activate the external hard drive feature. Also, we can always look at getting a DVR receiver installed to replace the 211. If you have any other questions, feel free to email me at [email protected].
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