Question about Belkin (F5D7230-4) Router (587009)

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RMA for return of defective router

Gave my AMEX card # and received new boxed router.
RMA number?
Must I return parts other than router? This difficult since power source is not accesisble during renovation in my home.
Misplaced Mailing label, which had no RMA or return address.
I assume I pay return postage

Alvin Stein MD
3601 Hempstead Turnpike
Suite 421
Levittown NY 11756
alstein@gmail.com

hey, what's the problem with your 1-800 number?

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  • 66 Answers

You need to contact RCA at
http://home.rca.com/EN-US/ContactUs.html

Posted on May 16, 2008

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How do I return


Call the company you bought it from and ask for an RMA number.
Then put it back in the original packaging, take it to the cartage business the company you bought it from prefers, box it, label it (write the RMA# on the top of the label) and send it back.

Mar 07, 2015 | Routers

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if it's under warranty, you need to contact them first and obtain a Return Materials Authorization (RMA) number. Typically they will give you all shipping info at that time or by email.

Nov 07, 2014 | Routers

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How do I get an Order number to enable me to return all bt products as I am no longer a customer


Contact the dealer or mfr to get the RMA. I dont know the number to call to get this.

Aug 23, 2014 | Routers

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Netzero message center


Pinheads. They should have issued an RMA for returning it. Contact your bank or credit card company and block them from charging for it. Many companies have their technical service being handled by a 3rd party, offshore, therfore they do not have the answers. Thus you need to go higher up the ladder and talk directly to Corporate, which usually mens someone here in the states. If Netzero refused to give me the method to send it back, well I never received their item.

Dec 27, 2013 | Routers

2 Answers

Hi, could you help me connect to default gateway when setting up a router. I tried connecting to http://192.168.2.1 but doesn't work. thanks.


Hello! Try to configure your network card`s IP address to 192.168.2.x (x = 2-255) and make sure the router is reseted to its defaults. To do this go to Control Panel > Network and Sharing > Change adapter settings and then right click on your network card > Properties, highlight IPv4 and click Properties. You just need to enter the IP and the Subnet Mask. After you`re done configuring the router change everything back to defaults.

Mar 13, 2011 | Routers

1 Answer

Has anyone tried the engenius routers? If so what type of issues have you ran into?


I've had a lot of experience with various models of their outdoor routers and bridges. I find them moderately easy to configure and install. Their earlier models (the tan EOC units) were susceptible to water infiltration and didn't survive desert heat well. I have had many instances where power fluctuations have caused the units to reset to factory settings, requiring service calls to reconfigure. The biggest issue I have with these routers is that RMA service is disorganized, requiring several requests to obtain an RMA number.

Oct 23, 2009 | EnGenius ESR-1221 EXT Router

1 Answer

Trying to login in to my 192.168.1.1 linksys router and it will not let me reset or login. I am just trying to add a new laptop to the wireless router but cannot get log in???? Help


This commonly happens with a modem router conflict

Try the following procedure and write down anything you change so that if you need to go back you know what was changed.

Connect ONLY the MODEM to a PC by wire and nothing else

Go to the start menu and select RUN
In the box type "cmd"
Now in the black screen that has come up type "ipconfig /all"

Take note of the numbers that are in 4 groups e.g. 192.168.1.1
Also take note of the name in front of those numbers !

Write down any numbers where it says DNS too as they may be useful (you only need the ones with numbers not the ones with letters)

Now do the same thing with your modem
If that too has the same IP as your router in "default gateway" then you need to fix that issue as that is probably a part of your problems.

The fix for router modem conflict is to set the router to use a different IP range.

To do this only have the router connected (by wire) and open an INTERNET explorer page (it will fail but that's OK)

In the address bar type the number you got for default gateway above for the router e.g. 192.168.1.1 and press ENTER

When it asks for the user name, give it the one you gave it when you set the router up or the default one from your manual
Also give it the password you gave it when you set it up or once again the default one from the manual.

You now need to look for a box that has the number you just used to get into the router.

It may just say IP address or Starting IP or something similar
That is the number you should change. I usually change the third block e.g. 192.168.2.1 as opposed to 192.168.1.1

You should also have some DNS numbers from the checks further up with the MODEM

You should find the DNS boxes and place those numbers in there. This will allow your computer quicker access to finding things on the Internet

Now look for the save settings button and do so.

Reconnect the modem and router.
The cable from the modem should go to the YELLOW socket on the router.
Power up the modem and WAIT until all the correct lights are on.

Then do the same with the router.

Now power up a PC and check that you can surf without problems
If not then the problem may lay elsewhere. Go back and re-check.

Also don't try to change router settings via a wireless connection. It can be fraught with problems and most router makers advise against it.

Sep 02, 2009 | Linksys Wireless-G Broadband Router

1 Answer

Cant get into http:/192.168.1.1 to open ports


Connect ONLY the ROUTER to a pc by wire and nothing else
Go to the start menu and select RUN
In the box type "cmd"
Now in the black screen that has come up type "ipconfig /all"
Take note of the numbers that are in 4 groups e.g. 192.168.1.1
Also take note of the name in front of those numbers !
Write down any numbers where it says DNS too as they may be useful (you only need the ones with numbers not the ones with letters)

Now do the same thing with your modem (only that connected to computer)
If that too has the same IP as your router in "default gateway" then you need to fix that issue as that is probably a part of your problems.

The fix for router modem conflict is to set the router to use a different IP range.
To do this only have the router connected (by wire) and open an internet explorer page (it will fail but that's ok)
In the address bar type the number you got for default gateway above for the router e.g. 192.168.1.1 and press ENTER
When it asks for the user name, give it the one you gave it when you set the router up or the default one from your manual
Also give it the password you gave it when you set it up or once again the default one from the manual.
You now need to look for a box that has the number you just used to get into the router.
It may just say IP address or Starting IP or something similar
That is the number you should change. I usually change the third block e.g. 192.168.2.1 as opposed to 192.168.1.1
You should also have some DNS numbers from the checks further up with the MODEM
You should find the DNS boxes and place those numbers in there. This will allow your computer quicker access to finding things on the internet
Now look for the save settings button and do so.
Reconnect the modem and router. The cable from the modem should go to the YELLOW socket on the router.
Power up the modem and WAIT until all the correct lights are on.
Then do the same with the router.
Now power up a pc and check that you can surf without problems
If not then the problem may lay elsewhere. Go back and re-check.

If all is good use the number you worked out for the router to go in and open ports.

Aug 29, 2009 | NetGear RangeMax NEXT WNR834B Wireless...

1 Answer

Linksys Router doesn't work with new modem


It sure does. Cysco System (Linksys) routers had a series of defective consumer hardware products like the one you describe.

The update of the firmware usually resulted in total failure of the router. Since you described the proper access and programming procedure of your router, I can tell you that it will be necessary to procure an RMA (Return Merchandise Authorization) for your (defective) router.

I have had many instances of the situation you describe, and, unfortunately, you will have to ship the router to the factory for replacement (providing it is still under warranty).

Apr 11, 2009 | Linksys Wireless-G WRT54G Router

2 Answers

Linkys router WRT54GS not routing


Hi, Apparently your WRT54GS is defective. This can be brought about by a power surge or near lightning strike. If after unplugging and/or the hard reset (multiple times) it will not function as before, chances are that it is really dead. And since you have lost your receipt, you will have no supporting documents to request for a replacement. Unfortunately there are no other reasonable option for you but to junk the unit. You are still lucky in a way, normally when routers go bad because of a power surge or near lightning strike, LAN devices attached to it also gets fried. Hope this be of some help/idea. Post back how things are or should you need additional information. Good luck and kind regards.

Sep 30, 2007 | Linksys (WRT54GC) Router

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