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??Windows won't start on Acer Laprtop Travelmat 290 running WIndows XP (1 & 2) It keeps saying start windows in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration. I guess it's the hard drive that has crashed??? How difficult is it to buy a new (bigger faster) hard drive and re-install windows? The laptop didn't come with a Windows CD and I have my data backed up, so haven't lost anything.

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Give the "last known good configuration" a go if you have not already ,or the safe mode ,
if that is no good
when the pc try's to boot up it should show a key ,such as (F11) that needs to be hit to enter the recovery stage ,what ever it is do it and follow the prompts,this should recover the laptop to its delivered state ,when it finishes you can restore your backups.
however if the drive does not have a recovery partition you will not be able to do it.
So:

it may be that the hard drive is ok but the operating system files have been corrupted in some way,

as you have no windows disc you will need to obtain one to either recover the operating system or re install windows, and you may have to go to the Acer website afterwards for some drivers when you have finished.

good luck
Terry

Posted on Mar 12, 2008

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I have a Dell XPS 419 and receive STOP: 0x00000024 (0x00190203,0x8AD31CA0, 0xC0000102,0x00000000) on the BSOD. Any ideas what it is or where to start?


Stop: 0x00000024 generally occurs due to the following reasons

1. The file system or partition structure is corrupted.
2. A driver compatibility issue exists.

1.Try boot the computer in last known good configuration. You may refer the link for steps: How to start your computer by using the Last Known Good Configuration feature in Windows XP: http://support.microsoft.com/kb/307852

2.Run chkdsk tool from Windows recovery console. You may refer the links for description of the Windows XP Recovery Console: http://support.microsoft.com/kb/314058

How to perform disk error checking in Windows XP: http://support.microsoft.com/kb/315265

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Tip

How to boot up in safe mode from Windows XP


Showing the steps to boot up in safe mode from Windows XP.
If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.
1.If the computer is running, shut down Windows, and then turn off the power.
2.Wait 30 seconds, and then turn the computer on.
3.Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. 4.To resolve this, restart the computer and try again.
5.Ensure that the Safe mode option is selected.
6.Press Enter. The computer then begins to start in Safe mode.
7.When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
To use the System Configuration Utility method
1.Close all open programs.
2.Click Start, Run and type MSCONFIG in the box and click OK
3.The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
4.The computer restarts in Safe mode.
5.Perform the troubleshooting steps for which you are using Safe Mode.
6.When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer.
Select your steps to boot up into safe mode to your Windows XP System.
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