Question about HP Photosmart 3310 Printer

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Ink System failure error message

I have an HP 3310 all in one photosmart printer which has failed. It was purchased in Oct of '05 & is out of warranty by several months. Prior to receiving the following error message:Ink System Failure Oxc 18a 0106 I had not problems with the printer. I used email HP support & did everything they suggested but nothing worked. I even searched on google trying resets suggested; held down OK, cancel, black & color buttons several times which caused machine to go thru OVM reset with machine then going thru device maintanence, but each time it then displayed the error message again.

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  • GLevine Apr 02, 2008

    Same problem. Ink System Failure messaged received right after replacing magenta cartridge. Have only used original genuine HP Vivera cartridges in the machine. Followed steps of power down, remove and replace all cartridges, but did not help.

  • Rick Kasper May 11, 2010

    I think HP need to start refunding peoples money for those, I had the exact same issue. Talked and was online with them for hours. I finally just threw mine away.

    If you come up with an answer let me know. I have a couple of other friends with the same printer, same problem.



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Amigo, só para ajudar a divulgar aos usuários de Bulk. Se o código de erro 0xc18xxxxx ou 0xc19xxxxx do sistema de tinta da impressora HP Photosmart C6180 for exibido no painel dianteiro, faça o resete da seguinte forma:

1- aperte a tecla com sinal "jogo da velha" e o número 9. Segure as 2 apertadas ao mesmo tempo.

2- desplugue a impressora da energia,

3- ligue (com as teclas ainda apertadas) e espere uns 15 segundos até a impressora desligar.

4- Aí é tudo normal, liga novamente ela pede as configurações iniciais, configuração da linguagem, faz a limpeza e OK!

A tinta preta original da impressora C6180 é pigmentada e as demais corantes. Contudo para o bulk-ink é melhor utilizar só tintas corantes que possuem melhor fluidez, evitando entupimentos e problemas. RESOLVI O PROBLEMA DO MEU BULK-INK SUBSTITUINDO A TINTA PIGMENTADA - QUE VEIO COM O BULK - POR TINTA TIPO CORANTE.

Posted on Feb 01, 2009

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Refer to NateOcean's solution at My Photosmart 3310 also had the loose plastic gear problem at the ink pump. Seems that all the HP inkjet printers use the same mechanical system and that gear can just slip off over time. My printer was two years old. NOTE: You have to remove the black and white gear with belt to replace the white gear that slips off. Remove the belt first by slackening the tensioner pulleys. Then there is a very small white clip against the axel that prevents the large gear from being pulled off - lift the white tab carefully with something sharp and the gear should slip off easily. The culprit gear then just pushes onto the hex shaft.
This operation should be possible by just opening up the left hand side of the printer.

Posted on May 01, 2008

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Hi Suzie,

Please click on the web link given below and perform the steps given in the web page.

For more information on this issue, you can contact HP chat support on the web link given below, Chat support is free of cost.

Have a great day!

Posted on Mar 25, 2008

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Hi there,
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Posted on Jan 02, 2017

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There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Btw, I’m available to help over the phone in case u need at

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