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I purchased a Maxtor 3200 external (USB) drive. If I connect it before I boot up, my PC will not boot up. If I connect it after I boot up, Windows XP does not recognise it is there and will freeze after a while. Any solution, please ?

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  • TERRI RODDEN
    TERRI RODDEN May 11, 2010

    Are you using xp pro or xp home? Is this the only usb device connected to your pc? There are several things that could cause this so lets narrow it down a little. Is your boot up very slow with the drive connected or does it never boot? Are you using usb 1.1 or usb 2.0 ?

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Hi,

First, you need to disable the boot from USB devices option from the BIOS. You can find it in the Main Menu, Advanced Menu or in the Boot Menu according to the type of BIOS you are using.

Ensure that you are connecting the device to the rear USB ports of the PC.

After that, please go to Disk Management.

Cick Start>Run and type in the folowing command to open the Disk Management Window.

DISKMGMT.MSC

Check if it is detected there.

If so right click on and select Create Partition.

After partioning it, you can format it.

Hope this helps!

Pat

Posted on Mar 13, 2008

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I have Windows XP with service pack 3. My system no longer recognizes the Maxtor 3200 external hard drive. Do I need to get an updated driver to the hard drive? When I first connected the Maxtor HD. ...


When you plug in via USB, does the USB recognize it and not display as HDD? If that is the case, then it's probably disabled somehow. Access Computer management, and check from there.

If that doesn't work, try on a different computer. If it doesn't work, your HDD has gone faulty. And if you recently changed your board, make sure you have a high speed USB port.

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When my Maxtor basic External Hard Drive is conected my PC won't boot up.


Verify in the BIOS setup (usually accessible by pressing F2, F12, or Del at boot), "Boot Device" submenu, that the system isn't programmed to also boot from an external device. If it is, it will try to boot off the Maxtor, but won't be able to since there's no OS there.
The system should be configured to start off the internal hard disk, and optionally the CD-ROM. Other options (ROM BIOS, PXE, USB, etc.) are usually best left deactivated or at lowest priority.

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Start "Device Manager".
Make sure that the USB devices are "ready" and "enabled".
Then, connect the external USB device.

Can you try the Maxtor external device in some *OTHER* notebook?
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It will not boot up.


wot do u mean by not boot up... cuz this is an external and additional storage device which u can connect to ur pc via usb and store ur data in it...its not a bootable device.

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Solution:
First, disconnect the power cable from the back of the external hard drive:
If the power supply LED continues to blink:
  1. Connect the power supply to a different outlet (or instead of connecting to a power strip, connect directly to an outlet in the wall).

  2. If the power supply continues to blink after changing outlets, this indicates that the power supply is defective and needs to be replaced.

  3. If the power supply stays solid, then reconnect to the external hard drive and see if the drive spins.

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How is it connected ? USB?
If you start w/o Maxtor connection is your PC starting correctly?
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Boot your system with external drive unconnected, then go to add new hardware. then plug in maxtor and follow guide, if this is not of any help then unplug and replug drive IE switch off replug and switch on your Maxtor. After a while when all the software gets together all will be harmonious and groovy.

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Try some other USB device (memory-stick, printer, camera) in the USB slot in the Vista computer, just to "prove" that Vista will recognize _any_ USB device connected to that slot.

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Re-connect the hdd to pc. Go into Device Manager and select Disk Management. If the HDD is displayed here, see what options are available prior to a re-Format. Hope this helps...

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