Question about Dell DJ MP3 Player

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Dell 30 GB digital jukebox

It seems that I join everybody else in that my player needs a new battery. I've already updated the firmware, now it only plays 3 songs and shuts down. I also have to use the reset button just to turn it on. I found replacement batteries for sale...but how do i open the case. Are there screws under my service tag sticker? I love this unit...bought it on 5/05. Works so well with musicmatch. Hate to switch...any ideas? Eric

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  • 2002hawk Mar 11, 2008

    I tried to download a manual and this is what I get...

    The page you are looking for cannot be found and may no longer be available.

    Please double check the address you entered and try again.

    Alternatively, you can go to the Dell Support home page or browse the site using the directory.

    To access Dell Support in other countries worldwide please choose from the list below



    Dell has not been helpful at all...I even called for tech support but to no avail.

  • 2002hawk Mar 11, 2008

    not quite...more square...it's a gen 2.

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  • 555 Answers

Dell has a website specifically devoted to Dell DJ users.

Posted on Mar 11, 2008

  • 1 more comment 
  • Matt Jurach
    Matt Jurach Mar 11, 2008

    Try downloading the manual for your unit here. It will show you how to replace the batteries.

  • Matt Jurach
    Matt Jurach Mar 11, 2008

    Does your unit look something like this:

  • Matt Jurach
    Matt Jurach Mar 11, 2008

    Your manual can be downloaded from this URL. The specs on page 49 state that this model's battery is "Embedded lithium-ion polymer," and is not user-serviceable. But don't worry--they just want you to have to buy a whole new player from them.

    Here are step-by-step instructions on replacing the battery yourself.


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