Question about Office Equipment & Supplies

2 Answers

Fuser gear xerox

I have received the new fuser gear for my xerox xc830 and removed the broken one. What is the easiest way to install the new gear?
Thanks again for your help.

Posted by on

  • 4 more comments 
  • shaggy calf Mar 12, 2008

    Thanks for the method. I need a little clarification. Is the 'lower cover' the fuse lamp housing? Is it necessary to remove the main document cover to gain access and if so is that complicated. I just wondered if there is an exploded repair manual document online anywhere so I can get a good look at how it is assembled. I have typed in 'Xerox XC830 repair manual' without much luck. Thanks again for your help.

  • shaggy calf Mar 17, 2008

    Hello and thanks again,

    I think that I really need that PDF service manual. The situation 'under the hood' is not revealing itself to me. If you have any link I would really appreciate it.

  • shaggy calf Mar 19, 2008


    I am up and running again thanks to your pinpoint guidance and patience. Many thanks for your insight.

    Thanks again.

  • martywo May 21, 2008

    I cannot

  • cholt Jun 30, 2008

    The fuser gear is broken. How do I replace it. I have taken the back panel off and the front panel off but I do not see how to replace the gear. Help

  • tosarraf Dec 03, 2008

    How can I get service manual for Xerox XC830 or exploded view. I need to replace fuser roller gear.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

1. remove front cover which is over the paper tray - 2 screws and then unflange and wiggle off.
2. take out toner cartridge and drum cartridge.
3. there is a screw on the top left of the plastic cover over the fuser roller - unscrew it and then wiggle off the plastic cover.
4. there is a little green screw on the right rear of the fuser roller assembly - unscrew it.
5. remove the 2 white plugged in wire things to the right of the fuser roller (right one snaps on top and left one snaps on the inside right).
6. take fuser roller assembly out of machine.
7. loosen screw on left on top of brown riser and loosen 2 screws on right that hold the wired part down - carefully remove the glass heat element, taking care not to touch it with your fingers. if it is touched with fingers, need to clean it with alcohol to prevent the grease from reflecting the light back into the element.
8. remove the lock ring on the right of the cyclinder and then the gear wheel will be removable and replaceable.
remember to take digital photos of it before you dis-assemble it so you will be sure you're putting it all back together right.

Posted on Jun 18, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

You need to remove the lower front cover, I think its 2 screws.
Then on the back of the fuser where the gear is there are a couple of plugs to disconnect.
On the front of the fuser there is a shoulder ***** to remove and then gently manipulate the fuser till it comes off. You have to be careful not to break the heat rod inside the heat roll.
Once you remove the fuser there is a copression ring that holds that gear in place. No big deal, just finger pressure will remove it. Slip the gear on with the drive slot in place and reassemble the fuser.
Not all that hard, just take your time, note how your disassembling the machine so you don't wind up having to take it apart more than once. Been there lol.
I wouldn't recomment trying to force it on from the back of the machine, remove the upper fuser to allow yourself room to work.
When you do have the upper fuser out, you may also want to take some soapy cleaner like fantastic oor formula 409 and clean the pressure roll, the pink softer rubber roller.
If that lower roller is badly grooved you may want to consider ordering one. Most of the time that doesn't cause print defects, but if you notice areas of the print wiping off, then I would recommend replacing that.
Give yourself, I would guess 20 minutes to a half an hour.

Posted on Mar 11, 2008

  • 3 more comments 
  • Rick Kasper Mar 11, 2008

    LOL, Why did ***** get blanked out?? hahahaha. Where it is ******ed out I mean bolt, threaded fastner.

  • Rick Kasper Mar 11, 2008

    One of those fastners you use a phillips or slotted tool to remove, Thats funny.

  • Rick Kasper Mar 13, 2008

    I am sorry, I was referring to the cover above the paper tray, White wrap around cover .

  • Rick Kasper Mar 13, 2008

    When you open the **** shell, you will see a white cover just above where the paper tray is. There should be on ***** on each end of that cover. You have to give it a little twist to remove.

  • Rick Kasper Mar 13, 2008

    If you dont have that resolved I will look around in the morning for a PDF service manual.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Xerox phaser 6180 keeps saying there is a jam at exit. Open door A. I have taken it apart & cleaned/cleared everything I can. Any suggestions?

This could be some paper still stuck in the fuser, so check that.

The usual cause of this, is the 'paper out' sensor arm (in the fuser) being broken.

I'm fairly sure that this is NOT available from Xerox as a spare part, so the quickest, easiest solution is to replace the fuser.

Jul 21, 2015 | Xerox Office Equipment & Supplies

1 Answer

My xerox xc830 prints bout 1/2 page and then stops and the paper light comes on. The paper is not stuck in the machine it is just laying there. How can I fix this problem? I have looked for someone to...

The jamming with the copy half way thru is almost always a broken fuser drive gear. The fuser unit is the part that gets hot as the paper exits the machine. Check the back side of this unit. You will see a gear, or part of a gear that is about 1.5 inches across. Either that gear breaks or the cog inside of it shears off and this causes the fuser not to turn. Very inexpensive part at less than $15 and pretty easy to change.
Part number for the gear if you need it is NGERH0540FCZ3
If you had the part I am sure you could find someone to install it if you don't feel comfortable with doing it.
Good Luck

Oct 29, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

Paper Jam, at roller applying toner but not set yet, so when I remove paper, ink on it, but still powder. Thank you! (Debating if to sell if repair not worth it.

Probably have a broken fuser drive gear. Very common. Try removing the fuser. Large gear on right (rear) end is probably broken.

Jun 29, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Xerox XC830 Copier--Paper jams as it is leaving the copier

Inside the copier on the rear side where the gears are you'll find the gear on the fixing roller is broken. You can call Sharp instead of Xerox because there are usually cheaper. The supplies are not interchangeable, but the parts are.
Good luck

Apr 03, 2009 | Xerox DocuColor 12 Color Copier

2 Answers

Broken fuser gear

To access wires/connectors
remove back cover 4 screws
open and remove right door 2 screws on back frame one with small spring attached
remove fuser unit with 2 screws unplug 3 connectors
on back of copier.
remove one screw on wire end of fuser/cut ty wrap with wire cutters be careful not to cut wires!!
pull off cover
remove heat lamp by pulling on copper end piece
slide lamp up and out
remve small c shaped retainer ring from end of roll with 2 small flatblade screwdrivers
take off old gear and install new one-lubricate bushings with a few drops of fuser oil on both ends
re-assemble in reverse order.

any questions just ask!!

Jul 25, 2008 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Xerox XD125F

What you can try is just replacing the fuser drive gear and the bushings on the heat roller.
That small tube your relating to is the heat roller. The plastic like busings are really tight not allowing it to move freely.
Not the easiest fuser to rebuild to be honest. You will also want some high temperature lubricant to use on those bushings and also on the pressure roll shaft to make that roller run smoother.
Clean it well and be sure it is running free.
You need to look at the heat roll and presure roller carefully to check for wear and grooves. If they are worn, you will be better off replacing the fuser then trying to rebuild it.
I will provide you the link to an excellent parts source, click on parts then the scroll down tot the XD125, They have about everything you want for that fuser.
If you call ask for Britt..

Apr 08, 2008 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

Xerox xc830

If it is making it to that final roller area, the fuser gear is broken.
I would almost bet my house that if you look toward the back of the machine, you will find the gear laying in the bottom of the machine in 3 or 4 pieces.
I am assuming some things here.
1 is that the paper is not damaged, and you are talking that it has just entered the heat roller area.
Easy gear to replace, it is on the back of the fuser assembly, you can locate it, by going all the way to the inside ( back) of that fuser assembly. CAREFUL it will be hot if the machine is on, And on the upper roller, normally gray, it should be on the back side.
Let me know if it's a problem I can give you a place to call and order it. If I rememeber correctly it is in the $15 range.

Mar 03, 2008 | Office Equipment & Supplies

2 Answers

Replace Fuser Gear Xerox XC1040 Copier

Call a tech!. You first remove fuser assy from machine. One green screw to loosen and then you figure the trick out to get it out. Then once its out remove cover 2 screws I believe. Remove the lamp gently, you can do this with out unscrewing anything. Then remove the little clip on end of heat roller, simple spread clip and replace gear. It takes a tech about 10 min.

Feb 13, 2008 | Office Equipment & Supplies

6 Answers

Xerox 416 Fuser

Is it getting thru the "pinch of the fuser and catching on the stripper fingers? If so clean the fingers, ensure they are not worn or tips broken.(Running sheets with dark lead edge can cause sheets to stick to rollers,try running blank sheets to clean up, if they get thru then try normal copies)
If the sheet stops before entering the rolls more likely to be dirty entry chute, drive problem or sensor problem....need more detail

Jan 25, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

593 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8080 Answers

Cindy Wells

Level 3 Expert

5644 Answers


Level 3 Expert

83527 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides