Question about Canon IMAGERUNNER 6570 Copier

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Scanning image in landscape

Hi,
We scan multipage documents to a remote site. The page images are all oriented as landscape when they should be oriented as portrait. How can we fix this?

Also, the scanning resolution is very low, probably 200X200. How can we default the scanning to a higher resolution?

Thanks

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Hello jimpoe. I have bad news. I am not a formal representative for Canon, but our company recently (last 2 years) began to sell Canon equipment as a wonderful addition to our traditionally Savin oriented company. One of our customers (they bought 19 Canon devices) found the same limitation regarding image orientation and so we basically "donated" a Savin device that MR.Customer uses when they need to overcome this limitation. We have learned that although the Savin copier can "auto orient" the documents as they are scanned, the Canon devices cannot unless you puchase a rather expensive app that they don't mind selling as a stand alone app. All were pleased(not). My company has expressed its displeasure strongly. Think about it. Longtime customer......buys new equipment......changes from Savin to Canon......OOOOPS. Your second question regarding the dpi settings I can assure you can be changed and be made as your default. I will have to get in front of one to give you the specifics, and i will do that very thing and get back to you. I will gladly give you a step by step. Give me a day ok? Or perhaps some one may beat me to the punch, thats ok too. The object is to help you.I will grab a 6570 and write down the steps for you. If you get impatient though, it IS in your documentaion regarding the use of the SEND feature. I will get you hooked up tho. Take care...speak soon.................SPINAL

Posted on Mar 12, 2008

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