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Can not use printer from lap top plus often times not able to connect to internet from lap top. Am using Vonage telephone service and Comcast high speed internet

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  • Anonymous May 11, 2010

    model # laptop? are you using a router to connect to the internet?

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Two issues..let's handle them one at a time, shall we?

get new printer drivers here first..

don't see your model or make, so it's a guess that you might find it there.

Posted on Mar 11, 2008

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Cannon mx 330 printer/fax. I plugged into the comcast modem for Tel 1 line then to the back of the cannon fax L. that didn't work so I connected it to the telephone line on the back of the fax..Help


The Pixma MX330 Line port needs to be connected to a POTS (plain old telephone service) line jack with an RJ-11 cable. A standard corded telephone or the base of a cordless system gets connected to the Tel port on the MX330. The Comcast modem connects devices to the internet. You might be able to use a VOIP (voice over internet protocol) service between the MX330 and the modem. You will need the appropriate hardware (MagicJack, Ooma) in between the modem and the Pixma and get an assigned telephone phone number.

Generally, you will need a compatible router to share the cable modem's internet service between any computers and a stand-alone VOIP system like the Ooma.

I hope this helps. Please add a comment with more about your Comcast hardware for additional information. I know my home's fiber-optic modem service does support POTS, in addition to the internet and TV service. Each service has their own wiring/jacks that go back to the modem.

Cindy Wells

Jun 28, 2018 | Cannon Office Equipment & Supplies

1 Answer

My account # is 102015295. I am being charged for messaging; I setup voice mail for #931-628-5360 but I am being charged. Please cancel the Voice mail on this #931-628-5360


This is a matter you should take up with your telephone
service provider ( at&t / Bell, Verizon, Sprint, Time Warner
Cable, Comcast, Vonage, or whomever ). Cancelling or
adding a purchased service is 'way outside the scope
of a "...can I help you ?..." internet forum.
Good luck!

May 09, 2016 | Lands Phones

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How should the D-link be setup to work with comcast and vonage? After I set vonage or internet do not work. I tried the comcast modem to d-link and d-link to vonage.


If you want to RECEIVE telephone-calls:

COMCAST ADSL/CABLE modem <---> VONAGE <---> wireless-router

Turn each piece off.
Turn on the COMCAST modem, and wait for its lamps to settle-down to a "steady" pattern.
Turn on the VONAGE router, and wait for its lamps to settle-down to a "steady" pattern.
Turn on the D-link router, and wait for its lamps to settle-down to a "steady" pattern.
Restart the computer that is connected to the D-link router,
and you should have Internet access.

Dec 01, 2009 | D-Link Vonage-enabled Wireless Router...

1 Answer

I just Bought the HP Officejet All-in-one J4540 Printer. I am also using Vonage as my phone source. I have high speed broad band internet cable. How must my phone jack hook ups be configured to send and...


Since a fax works over an analog telephome signal this is no different when you hook up a phone to your vonage. I believe you hook up a regular telephone to your vonage router via a telephone jack in the back of it. If so plug the fax machine into it via a splitter

Nov 25, 2009 | Office Equipment & Supplies

1 Answer

Dell printer A940 fax trouble


Unless you have 'VOIP' telephone service with Comcast, your FAX will connect through your home's telephone line, not the internet (or modem). You would connect your phone line to the all-in-one printer, then follow Dell's instructions for use. Good luck!

Apr 18, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

I can't seem to get the communications connections connected to send a fax. I have internet telephone and internet service and don't know where to connect what?


FAXes are sent and received through the telephone line connection on the back of the printer. There are two RJ11 connectors - one to your house wiring, and the other to your telephone handset. At a minimum, connect to your house wiring.

The FAX drivers and software should have been installed with the rest of the software. Confirm by checking in Control Panel, Printers, to see if "Canon MX700 series FAX" is in the list.

I use Vonage as my telephone service provider, and I've had excellent results both sending and receiving.

Hope it helps!
Mike

Dec 12, 2008 | Canon PIXMA MX700 All-In-One InkJet...

3 Answers

My in-laws have vonage telephone service with comcast internet, before they just had at&t with no problems. Now when they are having a telephone conversation the connection seems to cut in and out and...


With choppy audio and one-way audio, either party on the call hears the audio breaking up, or no audio at all. Dropped audio is when a call is in session and both parties are unable to hear each other.
  • From your Vonage account, there is a feature called the bandwidth saver. This feature controls the amount of bandwidth used for a phone call. Try adjusting the bandwidth saver to either medium or normal. After you adjust your settings, test and see if there is a difference in the audio quality. Please note that when you change bandwidth saver it could take a few minutes for the device to reboot and take the changes. From your Vonage account, there is a feature called the bandwidth saver. This feature controls the amount of bandwidth used for a phone call. Try adjusting the bandwidth saver to either medium or normal. After you adjust your settings, test and see if there is a difference in the audio quality. Please note that when you change bandwidth saver it could take a few minutes for the device to reboot and take the changes.
  • -->
  • Reboot all of your devices (Vonage device, any routers and cable / DSL modems). How Do I Restart My Phone Adapter and Network Devices?
  • Ensure that your Vonage device is at least four feet away from any other device.
  • Ensure your Vonage device is in a well ventilated area to keep from overheating.
  • Ensure no file sharing, P2P applications, or large downloads are running while you are using the phone. These activities can use up most of your bandwidth, leaving little left for your calls.
  • Connect your Vonage device directly to your cable / DSL modem, if it is not already. If this helps the audio quality, then the problem is occurring between the Vonage device and modem.
  • If your Vonage device connects to another router and not directly to your cable / DSL modem, try disabling any firewalls or SPI (Stateful Packet Inspection) on that router. Click here to learn about firewalls and SPI.
  • If you wish not to disable your firewall, then you can port forward the Vonage traffic to the adapter. Click here to learn about port forwarding.

Wireless Routers and Cordless phones — If you have a wireless router and a cordless phone:
  • Ensure all wireless devices and cordless phone bases are at least four feet away from each other.

Home wiring — If you are using home wiring:
  • Ensure the land line has been disconnected in the Demarc box. Ensure the land line has been disconnected in the Demarc box.
  • -->
  • Ensure there are no more than five phones connected through the house wiring. The signal fades as more phones are connected to house wiring.
  • Test with one phone directly connected to your Vonage device. If this fixes the issue, there may be a problem with your house wiring.
If you have made it through this checklist and you are still experiencing an audio problem, our first class customer service is available to assist you. Please have handy your account ID, phone number, name of your internet service provider (ISP), and model numbers for your Vonage device and any other devices in your network.

Dec 03, 2008 | Vtech mi6896 Trio Cordless Phone

1 Answer

Phillips faxjet connecting to vonage telephone service


Fax machines are ANALOG devices. Vonage is a DIGITAL phone system.

Oct 22, 2008 | Philips FaxJet 375 Plain Paper Inkjet

1 Answer

Lap top not connecting to signial


Yes you can reconnect your router. Whoever did that at Comcast had no business doing that and should be reported and return their equipment back to Comcast asap. It could appear on the bill.

I have a Linksys modem on my Comcast router and it works fine. I don't let them touch it because it uses T-Zones at home service for phone use and it uses a special router to manage it since it has a sim card to run the phone line.

Vonage equipment can be used as well.

I wonder if they were trying to put their phone service onto your system?


Jul 18, 2008 | Linksys Wireless-G Broadband Router

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Telephone connection


what router is it its a voip router like vonage

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