I have an MP3 player as described above, and windows xp does not recongnize new hardware when I plug it into the usb port. I have tried finding a driver, downloading, and installing, but no luck. How can I get my computer to recognize this player so I can transfer music to it?
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Connect your Sansa MP3 player to more than one USB port on your computer. Ensure that your computer USB port is not corrupt or disabled by testing at least two available ports. This is especially useful when you possess no other USB-based equipment.
Inspect your USB ports' status to ensure they are enabled on your computer. Right-click "My Computer" and launch "Properties" to verify the availability of such connections. Select "Device Manager" from the Hardware tab and click the "Universal Serial Bus Controllers" from the list shown. If a red "X" is shown, the USB ports are disabled.
Ensure your computer is updated by clicking "Start" and launching "Windows Update" from the Programs menu. Alternatively, inspect your USB port connectivity through your motherboard BIOS settings. Note that BIOS access and settings varies by mother board manufacturer.
Scan your computer for new hardware changes. From the Device manager, click the "Action" menu and select "Scan for hardware changes" while your Sansa MP3 player is connected. Allow your computer to attempt to find any physical component recently added in the event it failed to previously detect it.
Connect your Sansa player to a different computer. Test the connection on a different system's USB port to verify that the Sansa device's own connection has not been damaged. Inspect the USB ports on the computer in question as well to eliminate the possibility of both systems having problematic USB ports.
Change your Sansa MP3 player's USB plug. Sometimes the head of the plug may lose contact with the appropriate circuits. Obtain a secondary USB port at your local retail store and test it on an updated computer system.
Assuming the computer puts out enough juice, yes. Not all USB ports do.
Plug it in, and the Sansa should say "Charging" if it is charging. If it doesn't, try a different USB port if possible. If your computer has ports on the front/side and on the back, the back ones are more likely to put out sufficient power.
Uninstall/remove the mp3 player from the device manager of windows while its plugged into you computer and unplug afterwards from your usb port and plug it back in, windows now sees a new device and starts installing it.
Go to the configuration panel\system and click at the tab hardware and klik at the button device manager.
What i would recommend you to do is to uninstall the device and
reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware
then device manager...look for the sansa device..it usually located
under portable device..if its not showing there i would recommend you
to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download
.Then check the mode of yuor device to make sure it sunder MTP not
msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media
player click on tools, options and click under privacy...clear the
history and caches...after you finish you can plug the device on the
back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>
And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you.. Please rate accordingly Thank you Computerrep
plug it into your computer with the included usb cable, go into my computer and select sansa m230 and drag and drop music that you have on your computer onto the player. you can also sync your music if you use windows media player.
We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If your using XP, go to the Windows Media Player and load the CD. You will see a Sync Icon. When you click on it will run and then give you a sync
Plug in your Sansa to the usb port and load from the Windows Media Player.