Question about Creative Labs ZEN V Plus MP3 Player

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Freezes my zen keeps freexing and although i keep resetting it. it still freezes in the same place help??

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  • Anonymous Mar 13, 2008

    on mine i cant get past the start up thing that says ZEN..... i am so ticked! i just got it yesterday!

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Ok, I'm not sure how safe this is for your player, but it worked for me. I just had this problem about 5 minutes ago and i was looking around the internet, but didn't find ****. I got frustrated and decided to see if i could find a way on my own. well i did.. kinda. I had it plugged into the USB port and kept on pressing the reset button until i heard the windows "usb device" noise, and it booted in recovery mode. i erased the firmware and i reinstalled it and all that, now it works fine. post back and let me know how this works for you

Posted on Mar 19, 2008

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http://serviceman.site88.net/index_files/MP3Players.htm

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My creative zen keeps freezing!


Hi -
I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.

But I found reformatting the entire zen totally fixed it.

-directions-
Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.

It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.

Hopefully this helps others who experience this problem.
--Lillian

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ITS DONE TRY THE RESET BUTTON ON BOTTEM HOLD FOR 10 TO 20 SECS OR REISTALL THE SOFTWARE GOOD LUCK BUT DONT KEEP YOUR HOPES UP IT SOUNDS LIKE IT FRIED

Mar 30, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Keeps on freezing


Dear sweetShea

you must upgrade ur zen for once to prevent it from freezing. If firmware is unstable freezing occurs. Hoping a good rating from u...!!!

Thankyou

Feb 15, 2008 | Creative Labs Zen V MP3 Player

1 Answer

My zen is freezeing


1. I'd try a system clean up first (instructions below)
2. definitely upgrade your firmware (http://us.creative.com/support/downloads/)
3. If all else fails, back up all your music on your PC and format it (instructions below)

.... from Creative's site

Reset, Format or Clean Up a Zen Vision:M If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.
To reset Zen Vision:M to factory default settings:
Press on the Menu/Back button on your player, and select System, and then Reset.
To Format or Clean Up Zen Vision:M
  1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off. If the battery is too low, charge the battery fully before continuing
  2. Slide the Power switch towards the Power icon vision_m_reset.jpgand hold the switch in the Power On position.
  3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove. vision_m_reset1.jpg
  4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
    • Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
    • Format All (Formats the players hard disk - Note: all contents will be lost)
    • Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
    • Reboot (Reboots the device).
  5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

Jan 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

It Freezes Before It Goes To The Menu


This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.
try updating the firmware.

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