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Dimage Scan Dual 4; Will not complete setting up - get message "Error 1" or unknown. Have tried uninstalling etc. Have windows XP. It worked fine until recently - not used for 3 or 4 months. Have tried on 3 different computers. roger fox

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  • roghenf Mar 11, 2008

    Thanks but still not working.

  • roghenf Mar 11, 2008

    Yes. error 1 unknown error.

  • roghenf Mar 11, 2008

    Scanner switches from slow flashing to fast flashing in batches of five as soon as it starts "setting up" eg when I click batch scan settings or try to import into Photoshop or any other similar program. Then I cannot switch off the scanner either and have to remove power source. Have also tried two USB leads. Am trying to get response from Minolta UK

  • roghenf Mar 12, 2008

    Thanks. Konica Minolta Dimage Scan Dual IV Model AF-3200

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4 Answers

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Rog..just came in here late..can you provide the precise model number on that Minolta, please?

Posted on Mar 11, 2008

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Or you can just search a little in the internet:
http://www.trainorders.com/discussion/read.php?9,1379217

Turn the scanner off, uninstall all Minolta software, unplug the scanner USB cable, reboot until your desktop is fully loaded again, shutdown your PC, plug the USB cable back in and turn the scanner on, reboot, reinstall the drivers again.

When you yanked the holder out it throws a error that typically corrupts the USB driver for the device. Rebooting will clear the USB device but only after the drivers have been uninstalled.

Posted on Mar 11, 2008

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Have you tried reinstalling the software and

do you see specific error types displayed??

Posted on Mar 11, 2008

  • dewan nafees ahmed Mar 12, 2008

    Hi



    There's a preferences file
    that gets corrupted when the program crashes. You need to throw drag it to the trash and
    empty the trash. The file is called "MFSLib2891" or something similar. If you look in your
    manual, on page 91 there's a path to the installed files. Follow the bottom path to the
    DS_Dual4 folder and the file should be in there. There are others with the same problem;
    here:

    http://www.photo.net/bboard/q-and-a-fetc...



    ...and here:
    http://www.photo.net/bboard/q-and-a-fetc...





    Sorry if this was unclear, the description on the first linked thread is better.







    Good luck!


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Call tech support! That's why these people get paid. Sites like this wouldn't need to exist if they did their jobs correctly!

Posted on Mar 11, 2008

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4 Answers

I am attempting to use my Dimage Scan Dual 4, with windows 7, but I receive an error 4 message, stating that the scanner connection cannot be confirmed. Any ideas? Ron


1) Install the Konica Minolta XP software in Vista/Windows 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c: newminolta newminolta.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta Scan Dual IV and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c:\newminolta newminolta.inf and click OK
14. Click Next. Vista should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.

Nov 28, 2009 | Konica Minolta Dimage Scan Dual IV Film...

1 Answer

Dimage Scan Dual IV worked fine when I first got it then I put tiger on my mac and when I click the the launcher I get the following error messge: "a shared libary error. 4
Do you have a file called MFSButton Check sitting on the system - if so, delete it. If that doesn't work then Try uninstalling the Minolta software from the computer and then reinstall the software. This should reset how the OS and the scanner talk to each other

Sep 28, 2007 | Konica Minolta Dimage Scan Dual IV Film...

3 Answers

Can the minolta dimage scan dual III work with Windows vista? which drivers do I need?


Since Konica Minolta exited this market, they ceased developing new drivers for upgraded versions of Windows. The last version developed was for XP...so on the surface, it would appear that it may not work with Vista.

You may want to download the last driver version and try it. The worst thing that could happen is you'd simply uninstall it. You may also consider upgrading to Windows 7 and using the XP mode with it to use the Scan Dual III

http://ca.konicaminolta.com/support/americas/scanners/dimage-scanners/dimage-scandual_3/software_drivers/index.html

Nov 07, 2009 | Minolta Dimage Scan Dual III Film Scanner

1 Answer

Mac OS X Leopard & Dimage Scan Elite II


Forget about the Minolta software. It's buggy at best with OS X. Use VueScan instead. A free trial is available so you can test it before you commit to buying it.

http://www.hamrick.com

Aug 25, 2008 | Konica Minolta Konica/Minolta Dimage Dual...

10 Answers

Minolta Dimage Scan Elite 5400 - Vista driver?


1) Install all of the usual Minolta software in Vista if you haven't already.
2) Create a new folder somewhere
3) Create a new txt file in that folder and name it minolta.inf and paste this into it:

; minolta.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

4. Save file. Turn on scanner and go into device manager and update the old minolta driver with this driver. You may have to manually update it.
5. Once installed, all the normal Minolta programs now work just fine. Enjoy!

I tested this on Vista 32 Ultimate with a Dimage IV but it should work on all the models listed in the .inf file.

Aug 02, 2008 | Minolta Dimage Scan Elite 5400 Film...

1 Answer

Konica Minolta Dimage Scan Dual IV won't scan slides properly


Forget about the Minolta software. It's buggy at best. Use VueScan instead. A free trial is available so you can test it before you commit to buying it. Available for Windows including Vista.

http://www.hamrick.com

Jul 08, 2008 | Konica Minolta Dimage Scan Dual IV Film...

2 Answers

Error 4 ... Konica Minolta Dimage Scan Dual IV


Use VueScan. A free trial is available so you can test it before you commit to buying it. Available for Windows and Mac.

http://www.hamrick.com

Feb 09, 2008 | Konica Minolta Dimage Scan Dual IV Film...

7 Answers

Minolta DiMage Scan Dual IV


1) Install all of the usual Minolta software in Vista.
2) Create a new folder somewhere
3) Create a new txt file named minolta.inf and paste this into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"
4. Save file. Turn on scanner and go into device manager and update the old minolta driver with this driver. You may have to manually update it.
5. All the normal Minolta programs now work just fine. Enjoy!

Jan 27, 2008 | Konica Minolta Dimage Scan Dual IV Film...

2 Answers

MINOLTA SCANNER DiMAGE SCAN ELITE 5400 II


My 5400 2 scanner worked well with windows XP but will not start with my new computer WINDOWS VISTA.
ERROR message Can not find scanner, check connection
ERROR message 1 unknown error

The scanner was purchased new 1-2006

my installation dick is for Win. XP Version 1.0.1.

Dec 25, 2007 | Konica Minolta Dimage Scan Elite 5400 II...

1 Answer

Minolta Dimage Scan Dual III Problem


Chances are you have a Twain conflict. Unplug all other items that use usb ports. Restart and then see how it goes.
I have not had trouble with this while using my Dimage scan 3 but had horrible problems similar with other scanners...took me forever to understand this.
Hope it helps.

Dec 03, 2007 | Minolta Dimage Scan Dual III Film Scanner

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