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Pixma ip 5500 has stoped working.8c cyan records as faulty but still ok for ink [visual].red light is out when lid is lifted but is lit when cart is returned.when I start to print I start the computer the same message appears on screen faulty cart .open the printer lid no light on 8c.I replaced the 8c with a new 8pc no light at start or finish .I cannot use maitenance mode.

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