I just bought a wireless keyboard and mouse and i installed the disk that was included and the mouse works but the keyboard doesnt ive followed all of the instructions included and still nothing. this is the second set ive bought i returned the first one thinking t was defective what should i do?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if you can provide more information about the keyboard make and whether you have installed the drivers or not.
Solution : 1. Right click on MY Computer or Computer and click on properties 2. Click on Device Manager ( Hardware ) 3. from the list, click on + sign on keyboard 4. check if the keyboard name is listed / also check if there is no yellow exclamatory mark in the list as unknown device. 5. right click on the keyboard name ( wireless ) and click uninstall 6. Reboot the PC ( With the keyboard CD Driver disk in CD ROM ) 7. Continue with the New Hardware found Screen to re-install the drivers for Wireless Keyboard / Mouse
change the mouse battery and there is a button named connect on mouse keep pressing the connect button for 3-4 minuts and keep mouse near wireless device which is connected to the computer in USB port then restart your computer and mouse will work fine.
Hi, You should have got a install CD with the wireless keyboard and mouse, just pop the disk in the drive, run it and install the drivers, then connect the receiver to a USB port and let the system install the drivers, to connect them and make them work look for a small button under the keyboard and mouse and press them to connect.
There are a number of things that may be causing your problem.
The first thing I would check would be the batteries, with these units having a wireless connection if the batteries become weak they will transmit a weaker signal and thus make it harder for the unit to read. Battery life is variable depending on how often you use your keyboard and mouse, and how far away from the transmitter the keyboard and mouse sit.
Also because the units are wireless there may be interference coming from other wireless devices in your household. Some possible guilty devices maybe cordless phones, Wifi adapters, and even some remotes.
Also Have you installed the intellitype and Intellipoint software for your Mouse & Keyboard. If so you can use it to check your battery life/ signal strenth and set you mouse sensitivity and type repeat rate.
On the bottom of your keyboard & Mouse and on the top of the wireless transponder there are reset buttons. Pushing the transponder 1st and then either or both the mouse and keyboards buttons should resysnc them without the need for a reboot.
Don't run the setup program. Instead reboot your computer and use the windows add hardware wizard to install the drivers from the CD. The windows hardware wizard will detect several different devices, allow it to install them all from the CD.
I'm having the same problem. Mouse works great but the keyboard doesn't. I've uninstalled and reinstalled the software at least twice via remote desktop- done a hard reboot on the hardware (it's a Logitec wireless keyboard) - I've even tried installing it on another computer and the keyboard and mouse both work great! I just can't get it to work on my computer. The curious thing is that the side buttons (like sleep work) but it won't Ctrl Alt Del so I can login - what am I doing wrong? Are there settings that need to be changed?