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If you have Vista as your operating system, Windows Vista provides a basic set of scanning drivers, also referred to
as Windows Image Acquisition (WIA) drivers, that you can use as an
alternative to scan a document when you cannot scan using the HP
drivers.You can still scan with one of the following methods: (Click
Deskjet F380 features a scanner within the upper portion of the device. "Scanning" an item describes the electronic process of converting pictures or text to data, then transferring that data to the computer as an image. Scanning an item into the computer is a simple task with the F380, the only limitation is the size of the item,
follow the steps below
Turn the unit on by pressing the "On" button located at the top control panel. The control panel is located on the left side of the unit. The "On" button will illuminate to indicate that the unit is receiving power.
Load the scanner with the item to be scanned. First, lift the lid of the F380 to the upright position to reveal the scanning surface. Place the item to be scanned face down onto the scanning surface. Position the item so that the edge of the item rests squarely against the front left-hand corner of the scanning surface, then close the unit's lid.
Press the "Scan" button located at the lower left-hand corner of the F350's control panel to start the scan. If necessary, the scanning process can be stopped by pressing the "Cancel" button located just to the left of the "X" on the control panel.
Save the scanned image to the computer when the scan is complete by clicking the "Accept" button on the window that appears on the computer's monitor.
Same problem with Xp and same printer, Cannot add printer in control panel , printers. Can only be installed with original software, Try also uninstalling all printer software plug in and when vista pick up new hardware install software from disk and not auto
I have this problem w/a different printer adding it to a computer w/OS Vista. Go to Start, All programs, Accessories, Paint and open that program. Click on File and then From Scanner or Camera. Make sure your all in one is turned on. Unfortunely, there is no fix to make the scanner button work if it is not compatable, such as my 'all in one' w/Vista. Hope this helps. Linda