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The TV stopped working. The screen went black, and it will not reset. I unplugged it and then plugged it in again, but it still didn't work. Whe the tv is turned back on after being unplugged the red light indicator will flash for a very long time, and when it stops you cannot turn the set off using the buttons on the front panel. The set was barely a year old when this happened.

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  • 319 Answers

Call tech support

Posted on Mar 11, 2008

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6ya6ya
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If the buttons on the remote AND the buttons on the TV case do not work (channels do not change and you cannot open or navigate the menu), the TV has stopped responding. Reset the TV as follows:
NOTE:
Some TVs have a reset button. If available and accessible, try using the reset buttons before using the steps below. Using the reset buttons can save time.

1. Unplug the TV power cord from the power outlet for 4 hours.
2. Unplug any connected devices (DVD, Set-top boxes, etc...)
3. Press and hold the TV power button for five seconds.
4. Plug the TV power cord back into the power outlet and turn on the TV.
5. Open the on-screen menu to confirm that the TV is responding again.
6. Turn off the TV and reconnect the devices.
7. Turn on the TV.

hope this may help;

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