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Husqvarna 3D and d-card reader/writer software.

I have the d-card Reader/Writer Software and am trying to install the comes up with "Setup could not find either Customizing or Customizing Pro, which are required to install the d-card reader/writer programs." I have already installed my 3D, added updates and the HASP driver. This is mine and I have never had any problems installing before.

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  • mbubloni Mar 14, 2008

    Thanks!

  • peiluj Sep 22, 2008

    I have the same problem as stated from above. I have installed my Husqvarna 3d software and It works okay with the windows vista...It recognizes the dongle and when I try to get it to send the pattern to the d=card reader writer it pops up with "can't find customizing pro which is needed to instal the d=card. I have been researching for some answer as to why it will except the customizing pro and the digitizing software and will work with the dongle. but I just can't get the reader writer to work.

  • bvmrac Dec 12, 2008

    Tech support no longer provides help for the 3d software even tho they are still selling it. They are pushing the 4d for a few thousand dollars!!

    So no what do we do?

  • stef_bot Dec 27, 2008

    I had no problem installing the d-card on my previous computer (february 2006 when I bought it). I recently got a new computer and now am having the same problem trying to get the d-card reader to work - "Cannot find customizing or customizing pro software". I shouldn't have to buy any new software seeing as it worked fine before... did anyone find a solution to this??

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Ok I just magically fixed my d-card reader, maybe this will work for everyone else as well: It seems really simple, but I unplugged the d-card reader from the USB port, and plugged it back in. A window popped up saying "New hardware found" and asked if I wanted to install the new hardware. With the install disc in the drive, I clicked ok for it to install and it just did it and it works now. I didn't open the install program on the cd (at which point before it told me I didn't have the right customizing software and it couldn't be installed), I just did it this way instead. It was quick and easy... give it a try and good luck!

Posted on Dec 27, 2008

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Call tech support

Posted on Mar 11, 2008

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1 Answer

I have 3D Customizing and the newer reader/writer. The dongle works. The reader/writer is not found is what Customizing says. I have Windows 7 - any help will be greatly appreciated. Thank you.


3D will not run properly on a Windows 7 computer.The USB reader/writer will work fine with 5D software.
Trust me, I have tried extensively to get 3D to run on Windows 7. I ran it on Vista, for a while. Then an update to Windows ended that. I've never had it function normally on Windows 7.

Sep 12, 2011 | Husqvarna Viking 1

1 Answer

Using 3D software with 4D reader/writer on XP operating system. Getting error message "reader/writer not found" "VSM reader/writer & embroidery machine USB driver Type A" If I...


Hi Sheila,

Click on start, click on My computer, then look in the left hand menu for View system information and click on it, click on Hardware, click on Device Manager, your VSM reader should show under Universial serial bus controllers, normally at the bottom of the page. If there is a yellow ? mark next to it, it means the driver has not been installed successfully. If so, double click on VSM reader, click on driver, make sure your software CD is in your cd drive and click on Update driver. Should solve your problem.

Aug 31, 2011 | Husqvarna Viking 1

1 Answer

Hello, I am hoping you can help me with this. I have recently installed 3D Professional (ver.7.2.51.1) running with Vista. Everything runs, with no apparent issues at this time. I had to get a parallel...


I dont believe the parallel reader writer will work with Vista. You need to purchase a Husqvarna USB reader writer and problem will be solved.
Good Luck

Oct 17, 2010 | Husqvarna Viking 1

1 Answer

I have a windows XP computer and I am trying to get to read r/w


Being as you have xp looks like you will have to go to viking site and download a patch to make it compatable, I have a Janome and when we upgraded the computer I had to go to the janome site and download upgrade, the same would apply to the customizing software I would think.

Nov 24, 2009 | Husqvarna Viking 1

1 Answer

I have a reader-writer box for a Viking Rose machine that is missing the dongle. Is there any place I could get just the dongle?


The dongle is only available with the software when you buy it. The dongle alone doesn't run the reader/writer box. The dongle is the code key for the software that allows you to send designs to the reader/writer. So purchasing new software (which also gets you the new dongle) is what you'll need to do if you want to send designs to the programmable card. Another issue you may have is that the older reader /writer box that uses a parallel port hook up, doesn't work with the new software. So if you have an old reader /writer, you'll also need a new usb reader / writer box. The new reader / writer also comes with a new programmable card.

Nov 20, 2009 | Husqvarna Viking 1

1 Answer

I need the driver installation for my reader/writer d-card


Drivers are on the installation disk. 3D will have it on cd#1 and 4D on the dvd. With the disk in the drive, plug the dCard reader/writer in and use the "add new hardware" wizard to allow the drivers to install automatically. Now,either repeat this for each usb port or remember to always plug in to the same port.

Sep 02, 2009 | Husqvarna Designer I

1 Answer

Can't load software w/o the lost Software Licensing code


I too have the 3D Studio, which I purchased from an estate sale. Fortunately, I had the serial number, however I don't have the rest of the registration info to change registration for the program updates. It will not let me install any updates. However, it works just fine without them.

I've heard others with the same problem, and there is no way to bypass their protection codes. Their program also comes with a "dongle", which is a product licensing key, that plugs into your USB port. The program will not run without it. Another item that they will not replace if lost.

I had thought about purchasing another program, but really only needed the new generic reader-writer to plug in to my computer. (It must be an embroidery reader/writer.)

Husqvarna will, however, be happy to sell you another program at great expense.

Alternatively, I would suggest purchasing a more inexpensive program --Embird for expample, and the Ultimate Box (reader/writer) and Card , which will be much cheaper than what the Husky people will sell you. Also, there is no "key" to plug in to operate their program.

Hopefully, the seller can find the registration for it somewhere, because without it, it's pretty useless as far as I know. Husqvarna is very good at protecting their products.

Here is a site with lots of info on both the above items. I bought my reader/writer Ultimate Box Plus and card cheaper from All Brands, though.

Hope all this helps.

Aug 04, 2009 | Husqvarna Sewing Machines

3 Answers

New computer, old software.


Get in touch with Husqvarna direct as they have specialist instructors who will be able to troubleshoot these issues.....search for the Contact page on the Husky/Viking website in your country

Aug 02, 2009 | Husqvarna Viking 1

1 Answer

4D Extra and Reader/Writer


QUESTIONS:
is the reader writer a USB or parallel cord? (they have both.
If it's USB you need the 256K card otherwise the regular card, and yes it can work you just have to have the right card for your reader writer.

Jan 18, 2009 | Husqvarna Rose

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