Question about Magicard Rio Card Printer

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Offline magicard printer is constantly telling me it is offline when i go to print an id card. i am using it on Win2K. turning it off and back on wokrs, but i can't afford to waste all that ink ribbon. the printer is connected USB. i also have a networked HP4345 connected. thanks.

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Hi There,

I think this may be something Win 2K is doing.
However, rather than power cycling the printer, simply removing the USB connection then replacing it should be enough to 'wake it up' (and save on dye film).

Check the power saving settings for your USB Root Hub;(Hardware/Device Manager/USB Controllers/ USB Root Hub/Properties/Power Management). Make sure the 'Allow the computer to turn off this device to save power' option is NOT ticked.

Check also under 'Settings' / 'Printers', right-click on 'Magicard Printer Series', you should NOT see either 'Resume Printing' (printer is paused), or, 'Use Printer Online' (printer is offline).

Also, make sure you have the latest drivers installed. The Rio 2 / Tango 2 driver V6.01 is compatible with the 'older' Rio / Tango printer (even the non 'NP' models). You can download this here;
Make sure though that you select 'update driver files' and NOT 'add a printer' when prompted (restart is required). Port name should be 'NUSB01' when you see the list of available ports.

I hope this helps.

Regards,

MC.

Posted on Mar 20, 2008

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