Question about Creative Labs Zen Micro MP3 Player
My zen stone mp3 player is not working properly. it is not switching on. And it is not even detected by my computer. so what can i do. please help me in this regerd
For Zen Micro freezing at the first screen:
1. Take off the batery - disconnected from PC
2. hold the power on button and insert the battery
3. Don't release the power button until the Recovery mode shows up
4. Select the first option. The mp3 will make a scandisk
5. If the problem persist enter the recovery mode again and now select the second option, but it will erase all the content on your mp3.
Posted on Nov 08, 2008
My zen 4gb is fully charged but cant switch it on and computer does not reconise it ?
Posted on Oct 06, 2008
Thanks alot dera..god bless
Posted on Aug 16, 2008
My player is not responding, what do I do?
If your player stops responding, reset the player. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring files.
WARNING: This step deletes all your player's content. If possible, back up all your player's content on your computer before proceeding.
(Not applicable for 1 GB and 2 GB player models without speaker)
If you accidentally release the button, start the procedure again.
Your player will be recognized as a USB Mass Storage Device.
Windows Vista formats devices differently from earlier versions of Windows. As such, your player may take a significantly longer time to perform a full format. Rest assured that once formatted, your player will perform as expected. To format your player in considerably less time, use the Quick Format option instead
Posted on Jul 13, 2008
My Creative Zen Plus 2GB stopped working. When I tried to turn it on the screen would start and then give up during startup. Computers would not recognize it as the stone but would come up with a drive, which I couldn't open. If this is happening to you see below:
If you are getting a drive coming up when you plug it in (but not named "stone" or whatever you called it then try opening it.
If it says it needs formatting then this may help.
Right click on the drive and choose to format. When the format program comes up it should have the incorrect file system selected. Something beginning with N? Anyway don't format it in this type.
Select FAT as the file system and press start.
Check to see if your player is working now.
If not then try to run the recovery tool which you can download from here. Once installed, run the recovery tool.
This is how I sorted mine out and it's working fine now. Hope this helps somebody because I couldn't get an answer from anybody else.
PS I lost about 7-8 hours worth of work on this B*****d and missed a deadline because of it :(
Posted on Jun 17, 2008
Posted on Apr 24, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 12, 2011 | Creative Labs Audio Players & Recorders
Jan 05, 2011 | Creative Labs Zen Stone Plus MP3 Player
Dec 06, 2010 | Creative Labs Zen Stone Plus MP3 Player
Apr 24, 2009 | Creative Labs ZEN V Plus MP3 Player
Apr 11, 2009 | Creative Technology ZEN Stone MP3 Player
Jan 28, 2009 | Creative Labs Zen Stone Plus MP3 Player
May 08, 2008 | Creative Labs ZEN V Plus MP3 Player
Apr 16, 2008 | Creative Labs Zen Stone Plus MP3 Player
Feb 28, 2008 | Creative Labs Zen Stone Plus MP3 Player
Sep 11, 2014 | Creative Labs Zen Micro MP3 Player
2,325 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert