Question about Dell Dimension 4600 PC Desktop

3 Answers

Dell Hard Drive

My Dell Desktop is only about 4 years old. The hard drives tries to boot up then stops responding. Sometimes is works ok but most of the time it is just not reponding at all. It won't open programs.

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  • Debi58 Mar 11, 2008

    Yes, it boots into windows normally. All the icons show up. Then when I try to open a program; the hour glass comes on for a few seconds then goes away and the hard drive stops running. I've had a few virus's that were caught early by norton and quaranteened. I've defragmented, cleaned up my hard drive, scanned, etc. Could my hard drive just be going bad?

  • Debi58 Mar 11, 2008

    Thanks! Will try it as soon as I get home...Debi

  • Debi58 Mar 12, 2008

    Everything worked fine last night, but when I restarted my computer it did the same thing again, so I went thru the scan process again. It said that I needed to scan again so I'm doing that now. Is it normal to take more than one scan to fix the problem?

  • Debi58 Mar 12, 2008

    Please tell me how to turn the system restore off? Thanks, Debi :-)

  • Debi58 Mar 12, 2008

    Thanks again! Will do when I get home today. I really appreciate all your help. Debi

  • Debi58 Mar 13, 2008

    Diespy, I'm back to square one again :(. Everytime I run a scan it finds virus', etc and says I need to run again. I did get on long enough to back up my documents for incase I need to replace the hard drive. I did the restore deal and that didn't seem to make a difference. Do you have any more suggestions? I don't know if it's worth getting if fixed versus replacing the CPU. It's 4 years old. Thanks for your time and I hope you have a wonderful day! Debi

  • Steve Bryant May 11, 2010

    Does it boot into windows normally? If it does and all these problems happen when you're in windows, it sounds like you might have a virus



3 Answers

Diespy, I'm back to square one again :(. Everytime I run a scan it finds virus', etc and says I need to run again. I did get on long enough to back up my documents for incase I need to replace the hard drive. I did the restore deal and that didn't seem to make a difference. Do you have any more suggestions? I don't know if it's worth getting if fixed versus replacing the CPU. It's 4 years old. Thanks for your time and I hope you have a wonderful day! Debi

Posted on Mar 13, 2008


It worked!!!!!!!! Thank you so very saved me a BUNCH of money and trouble!!! You're great!!! THANKS!!!!! Hope you have a wonderful day! Debi...

Posted on Mar 12, 2008

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  • 59 Answers

If possible go here:

Scan your entire hard drive and let Trend take care of the dirty work. Being quarantined doesn't mean deleted. You should ditch Norton and Get AVG. Its free and just as good.

Let's hope for the best

Posted on Mar 11, 2008

  • 2 more comments 
  • Steve Bryant Mar 11, 2008

    by the way, if we still have this problem upon scanning, let me know.

  • Steve Bryant Mar 12, 2008

    It can. You also might want to make sure system restore is turned off. Viruses store them selves in there, and the restore folder is like the "untouchable" folder. Turn that off, do another scan, then turn system restore on and create a restore point

  • Steve Bryant Mar 12, 2008

    What version of Windows do you have? In Windows XP, you right click the "My Computer" icon, and choose properties. Lookf for the tab that says System Restore. Click the little check box that says "Turn off system restore on all drives". Redo the scan and then reboot, and turn restore back on

  • Steve Bryant Mar 13, 2008

    It is worth it, because the hard drive isn't bad, at the worst case, its just windows. If none of these things solve it, you might just have to bite the bullet and re-install windows. If you have the original CD's that came with the dell, you should see one that says "Operating System". After making sure you have backed up everything important, pop the cd in, and re install windows. That will wipe everything out, and reinstall a fresh copy of windows. Sorry I couldn't help you kill the baddies but had I been there I'm sure we could have mastered this! Feel free to mail me at so I can help you further and earn the fixit rating you gave me


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