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Freecom 250 Gb Hard Drive

I attempted to upgrade my pc from Windows XP to Vista. I had to abort the process as my pc did not have the correct configuration. I have reloaded XP but now find that although my computer recognise my Freecom device it does not show up as a device on My Computer; equually attemting to make a new backup creates the message in Freecom Backup 'No support device detected'. My backups for both devices and photosare all on my hard drive so I would like to retrieve them please.
Can you tell me how to fix this problem please.
I look forward to hearing from you.
Des V

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Hi des,
you need to install windows XP, on a different hard-drive.
even if it,s only 10 gig plus.
You can then access the drive.
Your problem is here, is that you,ve upgraded from XP to Vista, theres a possibility, that you may have lost or even formatted your freecom hard-drive.
No-Support-Device detected, is saying that your USB devices are not functioning correctly.
Check in the bios that the USB devices are enabled, to operate your hard-drive. ( this is assuming it,s a USB drive )

Hope this helps you out.

Mike @ compurepair.

Posted on Mar 11, 2008

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