Question about Creative Labs Zen Micro MP3 Player
Haven't dropped the player or anything, battery was totally dead yesterday, hadn't been used in a while, plugged it in and it to USB and worked fine, the organizer popped up and could bring all songs up. Today, I can't turn it on at all, unless I take the battery out, then it starts and then just stops with Creative logo, can't turn it off, unless I take the battery out and the organized doesn't recognize that is plugged in. Any answers?
Send it in and they will give u a new one!!! (free)
Posted on May 04, 2008
Hard drive bad,
' Replace hard drive
Posted on Apr 24, 2008
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Posted on Jan 02, 2017
1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location: http://us.creative.com/support/downl...ame=Windows+XP
4. Make sure the zen is not connected to the pc and install run the exe file to install the software on your pc. at some point, the install will tell you that the unit is not connected. Connect the unit to proceed. it will also notify you that you are replacing an existing software, or something to that effect. I accepted or said OK to this popup. Once the firmware is installed, my started to work fine. You can now reinstall WMP from microsoft website. Hope this works for you.
you might want to verify that your new player has the latest firmware available, as this might address the unresponsive-button issue you're having. Firmware updates are surprisingly easy - you just download the firmware file from Creative's website, plug in your player, and double-click the downloaded file. It's that easy.
Posted on Jan 18, 2008
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