Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

2 Answers

Driver not detected - backup failed

Wtih initial installation, the driver status icon was green and the automatic backup would occur daily with no problems. For some reason, the driver status icon is red and the automatic backup will not occur. Seagate support had me uninstall, then reinstall, unplugg, replugg the external harddrive, then complete a manual backup of my documents. The status icon said that the backup was successfull; however, the drive manager states that the last backup failed. Can you suggest any other solutions to this problem besides what has already been completed?

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I assume Seagate suggested you "reinstall" the drivers. If that's the case, you may still need to refresh your computer's device list to properly identify the drive.

If you're running Windows you may try opening "Device Manager" and uninstalling the device from the list, then "detect hardware changes". This may make your computer redetect the drive like it's a new device, but may not.

I suggest phoning Seagate back and ask to talk to a knowledgable tech, not the scripted phoners.

What operating system ARE you running anyways?

Posted on Mar 17, 2008

I have bought a new seagate 500gb USB external portable hard disk. I find that initially the colour of the drive manager status icon was 'green' and turned 'red ' later.
What does the colour of the drive manager status icon indicate?

Does 'red' mean heated up or something?

Swapna

Posted on May 06, 2008

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S.M.A.R.T Status BAD


The SMART function on your computer monitors your SATA hard drive to let you know if it is at risk of failing. This software detects bad sectors on your hard drive and repairs them when you initiate a repair. You can use the Disk Utility on your Apple computer to repair the SMART errors on your hard drive. The Disk Utility has an easy to use interface so even a novice can perform this task.

Insert your OSX install disc into the computer's optical drive. Start the computer while holding down the "C" key. Choose your language from the menu that appears. Click the "Installer" tab and then click "Open Disk Utility" form the menu, Click the "Disk Utitlity" icon from the menu and then click the "First Aid" tab at the top of the menu. Click the "Repair Disk" button and wait for the repair to complete. Restart your computer. Windows PC Click the "Start" button and then click on the "Computer" option. Right-click on your SATA hard drive and then click the "Properties" button. Click on the "Tools" tab and then click the "Check Now" button. Click on the box next to "Automatically fix file system errors" and then box next to "Scan for and attempt recovery of bad sectors. It might take some time depending on the of the disk be patient. Have no input while the chkdsk utility is in progress any input might further damage your hard drive. Click the "Start" button. Restart your computer after the scan and repair have finished to clear your SMART error.

Feb 02, 2013 | Samsung HD502HJ Samsung 500 GIGAByTE SATA...

Tip

PC RECOVERY & MAXTOR ONETOUCH 4 MINI SOFTWARE


MAXTOR MANAGER & SOFTWARE MANAGEMENT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
These notes are offered because the software is problematic after the Maxtor Manager has been used a few times. But if you can get round its foibles it can be absolutely invaluable, being much quicker and more convenient as a rescue system than anything else I have come across.

The comments are based on trial and error with 80GB and 320GB versions which saved two installations on Win XP with a custom built PC, and one(so far!) on Vista with an Acer Aspire 5920 laptop, when clean installs from scratch would otherwise have been required.

The laptop had no Windows CDs and relied on serial backups on a second partition on the hard drive, as well as on two post installation backup DVDs, and sets of three and five other backup DVDs which were made later over two years. Life was too short to make another set for six months or so but luckily I got the OneTouch 4 Mini a few weeks ago, which saved the day when the serial backup system subsequently failed completely.

1.) The CD Included with OneTouch 4 Mini
- is only used as a boot disc for system restoration using 'Safety Drill' copies of a whole system
(see 5. and 6. below).
n.b. Maxtor Manager and drivers are not on this CD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2.) Maxtor Manager
- When the drive is new, the installation files for Maxtor Manager (a set of utilies), as well as a comprehensive User Manual,are pre-saved as files on the drive itself. This is why the manual strongly recommends copying and saving them on the PC for future use. This is just in case you need to format the drive and then cannot retrieve the files to reinstall the Manager program later.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
3.) Using the OneTouch 4 Mini without extra software
-PCs already have the necessary drivers to run external drives including OneTouch. When it is first plugged in the PC installs the drivers automatically so it can be accessed though its icon in the 'My Computer' window without any need for other drivers, and files can be copied and 'dragged out' or 'dropped in' as usual. However if Maxtor Manager cannot see OneTouch re-installation of drivers or Maxtor manager could be needed, see 8.).
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
4.) Installation of Maxtor Manager
-At first you can agree to this when it is offered automatically when you connect the drive.
- Later, re-installation just requires double clicking on the 'Launch' icon, which is among the file icons on the drive itself, when the drivers may, or may not, still be intact.
chas6_2.jpg
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
5.) 'Safety Drill' Copies
-These are copies of the whole system in its current state, which may be saved onto the OneTouch drive by using the 'Safety Drill' utility,which is only one of the programs in the set of utilities accessed through Maxtor Manager.
- Depending on the remaining capacity, the software may not like allowing less than 100% of the Drive for safety Drill copies and/or tends to fail to save properly if the percentage is changed. e.g. if 80% is already in use for other files and previous Safety Drill copies, and you want to save another copy there may not be room unless 100% is allocated for copies.
When the drive fills up it is unknown whether the automatic deletion of unmarked (for protection) copies works properly, or not.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
6.) Using 'Safety Drill'
-To use it to make a copy, first install Manager and run it, then click on the Safety Drill icon in the row of utility icons across the top of each page.
- In the event of a disaster, full recovery of the full working system to the date of the last or an earlier Safety Drill copy can be achieved.
- This is done by putting the supplied CD in the PC's drive, ensuring that BIOS is set to 'boot from CD' (the default),connecting the drive, restarting the PC to boot from the CD (see 1.above), and following the on-screen instructions to restore from a Safety Drill copy which has been saved on the OneTouch drive.
- The process is simple and progress is documented by clear comments on screen.
- After removing the CD when prompted, the System should be restarted without recourse to the BIOS to reset the boot priority, which should be only be done later once everything has been restored.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
7.) If Maxtor Manager becomes corrupt
-e.g. if Manager ceases to recognise the drive, or if the list of Safety Drill copies contains duplicates, or shows other anomalies, it is time to uninstall and then reinstall it, which usually puts things right.Also see 8.) below, and if you should wish to format the drive as well, see 2.) and make sure you have saved a copy of these installation files from the drive :-
chas6_3.jpg
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
8.) If the OneTouch does not appear
in My Computer
or cannot be found by Maxtor Manager, right click on My Computer icon and select Properties, Device Manager, Disc drives, and expand Disc Drives. There will probably be a yellow overlay over Maxtor drive, to show it has a problem, so right click on it and select 'Choose drivers for this device' to reinstall them. Without going online they seem to be found somewhere locally on the PC to restore function.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
9.) Diagnose or repair disk errors, & check warranty status
- Seatools
is a free diagnostic, repair, and auto-warranty checker program which can be downloaded from Seagate.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
10.) To preserve the Setup Files
Installation of Maxtor Manager is performed by clicking the file marked 'Launch' which can be found amongst the setup files on the OneTouch drive itself, see 2. above. They are not on the CD which is provided.

The files can more easily be identified at first by exploring the OneTouch drive, where they remain unless the drive is formatted. It is a good idea to copy the setup files to PC because no download is available.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


on Dec 12, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

2 Answers

Memeo Instant Backup is not detecting the connection to my laptop, but my laptop detects the connection to my FreeAgent GoFlex


click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,


check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

hope this helps

if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Jun 27, 2012 | Hard Drives

1 Answer

How do I get Maxtor Personal Storage 3200 to automatically backup my Windows 7 hard drive daily?


You can get Windows 7 to do the backup for you. See http://windows.microsoft.com/en-CA/windows7/Back-up-your-files

Jun 13, 2011 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Hi, It was working fine with windows xp and a dvd drive, suddenly its not getting detected in either ports, but the blue light is on this is Transcend 500GB storejet



Try to refresh the USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.

Apr 12, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

2 Answers

I have a usb it won't open. it cannot detect it.


try another usb slot in computer to detect or msg me for details

Jan 28, 2010 | Kingston (DTIU3/2GB) 2 GB USB Hard Drive

1 Answer

Seagate freeagent go status icon stays red what is the problem?


When a backup or sync has failed, the red icon continues to display until the next successful backup or sync. You can view the log file to determine why the backup failed.

Nov 11, 2009 | Seagate FreeAgent Pro 500GB External USB...

1 Answer

External disk drive full when i try a operator initiated backup


Before runnning the backup please go ahead and run the check disk once..
chkdsk /f/r use this command on the command prompt

Nov 11, 2008 | Maxtor One-touch III Mini 40 GB USB 2.0...

2 Answers

I need a driver for xp professional Where can I download one. Model 6l080L0sn L25DEJEG


Windows XP should automatically detect the hard drive. There should be no reason for a driver, however software to format and backup your drive can be found at Maxtor. It is important to format the drive before it is used. 

Oct 29, 2007 | Maxtor DiamondMax Plus 10 80 GB Hard Drive

1 Answer

Maxstor shared Storage II 500GB


Try mapping that drive as a network share under windows XP. This is done from "MY Computer" Map network drive. The set up your backups to back up the network drive you have created. If that does not do it then there is a contention between vista and xp as to the owner of the drive. Making the drive a mapped network drive should resolve this as neither should have ownership. Thats my best quess without knowing in detail your network setup.

Jun 27, 2007 | Maxtor Shared Storage II (S01R320) Hard...

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